I just rec'd this player for Christmas. I bought and downloaded songs from Walmart music. I downloaded 2 songs the first night and was able to sync them to the player without any problems. Both songs played. I then paid and downloaded 12 more songs but they would sync or play. I phoned Walmart Music and they told me to delete all songs and sync them again. I deleted all songs but can't sync them again. It says they are already on the player even tho I deleted all songs. They don't show on the player and I can't sync them again. Can anyone help me! Thanks.
The problem is probably where you are downloading them from! I had the same problem! I had to switch the place where i was downloading them from. I download them free from limewire in mp3 format and then transfer them to windows media. It will tell you what songs are on your ilo if you hook up your player and then go to E drive on your computer. from there you can delete the songs off of there even if they arent showing up on your player that you have them. if the song file exists, it will show you and you can try syncing the song again. I hope this was helpful! It is how i fixed mine
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