Hah, nice agenda ^^ well first off leave plenty of fingerprints as a canvas. then make micro scratches to the screen with fingernail, pen, ect. finally leave a large gash on the screen (or two) that accents the picture. finally rip out the analog stick and pull of a trigger. you could go further, breaking a product is easy. >>>>IMPORTANT>>>>however, are you sure the replacement plan covers these sorts of damages? read over the plan. best buy can easily screw you over by pronouncing your claim invalid. double check first. i believe those sorts of plans only cover factory faults
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If it's an old model, say more than 5 years, it's probably just wear 'n tear. Products stop working all the time because they are mass produced, there is a lot of room for error, especially for anything electronic. My best advice would be to call Sony and see if they will cover it under warranty.
Unfortunately you cannot buy a replacement plan for the unit if it is broken, however it would still fall within the 30 day return policy. I would take it back to the local store and see if they can do an exchange. If you are able to exchange it, then you can purchase a replacement plan on the exchanged unit.
The store should be able to exchange it if there is no physical damage.
If he bought it from best buy, ask for a two year reeplacment plan. after that, you tell them what happend to your psp. by the way, the replacment plan is only $29.99. They will either try to fix it, or they will give you a new psp, the same exact type as you said psp slim, for free. But heres a catch. after you use the replacment plan once, you may not be able to use it again. good luck. P.S. what happend to your nephew, is what happend to me.
Unfortunately Best Buy™ stores are unable to provide repair services on the Playstation Portable (PSP) at this time, even for PSP's under the manufacturer's warranty. If your PSP is currently defective or has suffered damage to the LCD screen, you will need to speak with a Sony representative for more information on your repair options.
Remember that warranty coverage does vary from manufacturer to manufacturer, and it cannot be guaranteed that accidental/incidental damages are covered by Sony for this product.
Additionally, please keep in mind that other options may exist if you have any kind of additional coverage through a third party, such as a Best Buy Product Replacement Plan (PRP). If you have purchased PRP coverage from your local store, you may always contact us toll-free at (888)-539-6883 in order to file a replacement claim or may speak with a Geek Squad® agent at your local store for further assistance.