Hah, nice agenda ^^ well first off leave plenty of fingerprints as a canvas. then make micro scratches to the screen with fingernail, pen, ect. finally leave a large gash on the screen (or two) that accents the picture. finally rip out the analog stick and pull of a trigger. you could go further, breaking a product is easy. >>>>IMPORTANT>>>>however, are you sure the replacement plan covers these sorts of damages? read over the plan. best buy can easily screw you over by pronouncing your claim invalid. double check first. i believe those sorts of plans only cover factory faults
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While issues such as defective batteries can easily be addressed through a Best Buy Performance Service Plan (PSP) or Product Replacement Plan (PRP), liquid damage and water immersion are unfortunately not covered under either type of plan.
If you'd like more information regarding your coverage, remember that you may always contact us directly at our toll-free hotline for further assistance: (888)-539-6883.
If he bought it from best buy, ask for a two year reeplacment plan. after that, you tell them what happend to your psp. by the way, the replacment plan is only $29.99. They will either try to fix it, or they will give you a new psp, the same exact type as you said psp slim, for free. But heres a catch. after you use the replacment plan once, you may not be able to use it again. good luck. P.S. what happend to your nephew, is what happend to me.
Hey starrmom, If you are looking to obtain a Best Buy Performance Service Plan (PSP) for your iPod, you will need to return to your local Best Buy™ store for assistance. Only our stores are able to provide customers with PSP coverage at this time, and the PSP must be purchased within 30 days of the iPod itself. Please keep in mind that you may need to have a copy of your receipt or order confirmation page handy to obtain PSP coverage for your iPod. While Best Buy™ stores can generally track check and debit/credit card purchases, there is no guarantee that we are able to track cash purchases if you have lost your receipt. Hope this helps you out. Sincerely, Aaron Go Ahead. Use Us.
I used to work at Best Buy so here is the scoop. Bring in your notebook ASAP to Best Buy. Take it to the Geek Squad counter and tell them that you have a service plan and would like a new battery. Under your service plan you are entitled to a battery replacement. What they will do is order you a new one, and have it sent to the store. They might tell you that you have to have it sent off for service, but in actuality they can just send the order in without your notebook. As long as you go in prior to the expiration date, and the order is sent in before the PSP expires, you should be fine.
Unfortunately Best Buy™ stores are unable to provide repair services on the Playstation Portable (PSP) at this time, even for PSP's under the manufacturer's warranty. If your PSP is currently defective or has suffered damage to the LCD screen, you will need to speak with a Sony representative for more information on your repair options.
Remember that warranty coverage does vary from manufacturer to manufacturer, and it cannot be guaranteed that accidental/incidental damages are covered by Sony for this product.
Additionally, please keep in mind that other options may exist if you have any kind of additional coverage through a third party, such as a Best Buy Product Replacement Plan (PRP). If you have purchased PRP coverage from your local store, you may always contact us toll-free at (888)-539-6883 in order to file a replacement claim or may speak with a Geek Squad® agent at your local store for further assistance.