Question about Whirlpool ED5SHAXM Side by Side Refrigerator

2 Answers

Ice maker is not working but water dispenser is.

I had a big party and the ice bucket was emptied the following day it was still empty. I checked to make sure everything was connected properly and from what I saw it was but still NO ICE. Please help if you can.. How do you know if the infra red sensor is working?

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  • 6 more comments 
  • wwc10 Dec 28, 2007

    I still get water out of dispensor. I put a new filter on the box.

  • wwc10 Dec 28, 2007

    Freezer freezing food and ice cream. Ice maker teflon coating coming apart inside where ice is made.

  • wwc10 Dec 28, 2007

    Tubes are connected good one is 1/4" and one is 3/8". Supply line goes to filter fist.

  • wwc10 Dec 28, 2007

    The ice maker is mounted sideways. I pulled it out cleaned it and put it back in. Still not making ice. Tube supply comes down from right side.

  • wwc10 Dec 28, 2007

    The ice maker is switched on. There is a red light flashing on the right side. When I hold the plastic door on the left the red light stays solid.

  • wwc10 Dec 28, 2007

    I tried to swap the cables different size terminnals.

  • wwc10 Dec 28, 2007

    The icemaker is tan solinoid 35w. The water is purple 20w. I get 350ohms on the purple and 228ohms on the tan. Meter set at 3oo.

  • wwc10 Dec 28, 2007

    Nothing has been solved yet.

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Is there water in the ice maker mold or is it completely empty? If there's no water in there, check if the supply shutoff valve is turned on. Also, try connecting the tubes directly to the ice maker without going through the filter first. If there's still no water in the ice maker, your tube might have gotten clogged - you should try cleaning or replacing it.

Posted on Jan 08, 2008

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  • 319 Answers

Try the following check:

First make sure that the temperature in the freezer is 5 degrees or below.


Self-Diagnostics

Unplug the fridge and then plug it back in.

If the compressor is running when you unplug it make sure that you wait 15 minutes before you plug it back in.

You will then have 60 second to open the freezer door and 2 second to view the LED output code.

Ice maker check 3 pulses pause 3 pulses

Optics receiver 4 pulses pause 4 pulses.

Optics emitter and receiver 2 pulses pause 2 pulses.

All good 5 seconds on

Posted on Jan 08, 2008

  • Brian Berndt
    Brian Berndt Jan 08, 2008

    I am guessing that you have already tried to clean any debris/frost from the emitter/sensor. If you haven't, you may want to try that first, however, an power off, wait, then power on may still be recommended.

  • Brian Berndt
    Brian Berndt Jan 10, 2008

    Did you try the Self Diagnostics that I provided? What did you find?



    Brian

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