Question about Audiovox 8910 Cellular Phone

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My Audiovox 8910 will not turn on evenafter buying anew battery

I bought my Audiovox 8910 in may of 2006. a week ago my phone turned of cuz the battery was low. i plugged it into the charger and nothing happened. a green light came on instead of the red one. i could not turn it on. so i bought a new battery from you cuz the Verizon store said they could not retrieve my info unless they could turn it on and they no longer sell my phone or battery. i put the new battery in and still nothing. i really would like to get the pictures and phone numbers off this phone. is the phone just dead after 3 years? is there a device that can test the batteries to see if they are good? or is there something i can buy to save my info that is on this phone and transfer it to another?

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This is not likely a battery issue but is indicative of a phone that has gotten wet or has been infected with a virus or has other software issues. We work on cellular phones and would be willing to look at your phone to see if the phone numbers and pictures can be retrieved. Call 1-800-297-5550 and speak with Debby, 9 - 5, M - F, EST for shipping info. You can also contact Audiovox in NY to arrange for out-of-warranty repairs but they will not save your data as a part of the repairs.

Posted on Oct 16, 2009

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I found this to be a common problem with this phone. the charge port was not soldered onto the circuit board well. there's a one inch data and charge port next to the tiny hole you've been using. i visited a cel phone dealer at the mall and he found a charger for a different brand and it's been charging my phone for 2 years now with the battery lasting all day! i'll go home and find out what model phone this charger was originally intended for.

Posted on Mar 16, 2010


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Posted on Jan 02, 2017

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Jan 25, 2010 | Audiovox 8910 Cellular Phone

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Dropped my moms 8910 Audiovox and wont turn on. Just the Keypad light goes on. What do I do?

Sounds like it is broken beyond repair. Really only 3 things to try...

1) Remove and replace the battery to see if it somehow resets the electronics. (longshot)
2) Try smacking the phone gently at first and successively harder each time checking to see if it is working again. Doing this might jiggle a loose connection back into place. (again longshot)
3) Butter mom up with a nice card and flowers and tell her that she's the best mom in the world. Then when she's feeling good spring the dead phone on her and tell her all about the new cool iphone that's out.

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Won't turn on

If you battery pack is swollen, then the worst thing to do is keep it in there and let it turn off and back on -- this could cause permanent damage to the device and could harm you as well.

Try and find a new battery on Ebay,, etc. and see if the problem is the battery or not. If it is, then that is the simple solution.

If the new battery doesn't fix it, then the situation is a little more sticky. Since the Audiovox 8910 is a fairly old phone, it is unlikely that you have any warranty left on the phone (unless you have insurance or have purchased it through Virgin Mobile, which in that case, go ahead and file the insurance claim or call VM and ask for a replacement or buy a refurbished one). 

Most likely you will come out cheaper just buying a new phone altogether or finding a nice used one on Ebay.

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May 14, 2008 | Audiovox 8910 Cellular Phone

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Data cable

the 8910 doesn't support ring tone programming. you are stuck with the preloaded ring tones. even with the data cable.

Dec 20, 2007 | Audiovox 8910 Cellular Phone

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