Question about SanDisk Sansa c250 (2 GB) MP3 Player (SDMX7-2048)

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I can't download music onto my sansa,my computer is saying device not connected!!!

I have had my sansa for over a year now and have not had problems till recently.I plug the harness into my usb and go to windows media player and it is saying that the device is not connected.So now I can't download new music.I have done nothing new to my computer so I am really unsure what to do from this point it is really annoying!

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Re: I can't download music onto my sansa,my computer is...

Get a new mp3 you donut

Posted on Jan 01, 2008

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I can't see any music when my Sansa c250 is connected.

Hi there.

I read through the issue.. Before you connect the device into the computer did u checked in which mode the device is in.. Is it in Autodetect or MTP or MSC..

Kindly revert if you have any clarification..

Jan 12, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer


Try connecting it to another computer and see if it will recognize it as sansa or removable drive. if it does then download the sansa update software and install it. Make sure you disconnect the sansa and connect it when asked. This will update your sansa and add the Usb Mode. Try to connect it to your computer at home it should recognize.... link for update software ( download to a flash drive much easier Make sure USB mode is MSC I use my computer to drag and drop my music from my music folder to the sansa media folder.... Open my computer click on folder what ever folder has your music in it and drag to media folder and drop (click on the (+)where it say's sansa )

Apr 14, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa m240 - deleted all songs - tried to install new ones- won't take-says full

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Nov 09, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

Sansa e260r

Through the menu system on the Sansa, change your transfer setting from MTP to UMS. When you connect your Sansa, you should now see a drive in My Computer into which you can drag and drop music files.

Sep 29, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

My computer wont recognize my mp3

I know this is only part of the solution:
- turn off your sansa clip
- put the slide button on hold
- press the centered button while connecting the sansa clip to your pc
the sansa clip will now be visible as a removable disk under 'my computer' :-)

I don't yet know how to proceed from here on

Sep 20, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

I don't know how to load music from the internet to my new mp3

the best way for that is to read your manual.

Windows XP SP1
Windows Media Player 10
Intel1.gif Pentium class PC or higher
CD-ROM drive
USB 2.0 port required for hi-speed transfer
Connect to your Computer
1. Connect the small USB Cable Connector to the USB port on your computer, and then plug the larger
Cable Dock Connector in to your Sansa c200 port.
2. Once connected to computer, it should be detected by the operating system automatically and is
shown as an additional drive called “Sansa c200”.
You will need to use Sansa Media Converter to transfer photos to your Sansa c200. Insert your SanDisk
CD and select Sansa Media Converter to install it to your PC. Then you can load your personal photos
onto your Sansa c200 by using Sansa Media Converter.

To transfer music to your Sansa c200:
1. Connect Sansa c200 to the computer.
2. Drag and drop files from your computer to Sansa c200 by using a variety of music software
programs to transfer/synchronize your files.
3. In MTP mode as long as the files are WMA or MP3, they can be dragged into the Media folder.
Otherwise, they can be dragged into the Data1.gif folder (these files will not appear on the player).
4. In MSC mode, files/folders can be dragged/copied to the device.

Jan 28, 2008 | SanDisk Sansa e200 MP3 Player

3 Answers

How can I find my mp3 file on my computer

did you try to download the new software and drivers from Sansa?

Jan 25, 2008 | SanDisk Sansa c200 MP3 Player

1 Answer

I can't download music onto my sansa,my computer is saying device not connected!!!

What i would recomend you to do is to go under device manager to see if the device is can open your device manager by click on start,run and type devmgmt.msc...that will open your device manager...check under hard drive, portable devices or universal bus serial controller...once found the device right click on it and uninstall it..once you do that....unplug the device and plug it back into a 2.0 usb port..after that windows should recognize your device...

Jan 03, 2008 | SanDisk Sansa e250 MP3 Player

4 Answers

Can't download music onto my Sansa e250

If you have more than one USB port try another port. If not try downloading Yahoo! Music Jukebox.

Dec 27, 2007 | SanDisk Sansa e250 MP3 Player

8 Answers

Sansa help

Change the USB mode by going onto your MP3 and go to settings change it from MTB to the other mode then try to coneect it again.

May 25, 2007 | SanDisk Sansa e250 MP3 Player

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