Question about Brother MFC-8840D All-In-One Laser Printer

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Error Msg: PAPER JAM in Brother MFC-8840D

At bottom, scrolling instructions say "Open cover, then remove jammed paper." I've done this and there is no jammed paper left, but error msg remains -- even after turning power on and off! Status LED remains red.

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  • Anonymous Oct 11, 2008

    i have a paper stuck in the back and won't remove at all when off or even on

  • Anonymous Jan 22, 2009

    I have the same problem; error indicate ''paper jam" no paper inside the machine.

  • gmctek Feb 04, 2009

    My MFC-8840D also shows paper jammed, and has no paper stuck anywhere!!!

  • audibev Feb 12, 2009

    Out of nowhere our printer decided that it had a paper jam, and that we needed to open the cover and remove the paper jam. Well I have done that and their is no paper jam. I have removed and open everything to see if there was paper stuck anywhere else and there isn't. I have also turned the printer On and Off and it still shows that message. It is making it unpossible to do print, fax, or copy anything. Any input would be so appreciated! Thank you!!!



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One of the jam switchs is stuck down or paper concertina in fuser assy

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If you still receive the error message, a small piece of paper may be stuck inside your Brother machine.

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Paper jam error

Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

NOTE: Please rate our help to keep this free service online.

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