Question about HP Photosmart 2710 All-In-One InkJet Printer

1 Answer

Scanning glass dirty

Scanning glass is dirty on the inside. How can I clean it?

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert that hasĀ over 500 points.


    An expert who has answered 200 questions.

  • Expert
  • 210 Answers
Re: Scanning glass dirty


not to worry... u can clean it with a lint free cloth.

thanks and regards

Posted on Mar 17, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

3 Answers

Why are pages scanning with lines running through them, but printing perfectly fine?

Try cleaning the rollers. Usually you have to remove the cartridge to get to the rollers that moves the paper.

May 02, 2014 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

The glass became dirty in the inside face I want to clean the glass from the inner side how to disassemble the unit in order to get access to the glass

Of course don't do this if you can avoid it, but I found it somewhat simple (on my 3rd or 4th try). For some reason my scanner came from the factory with a dirty inside glass, and even though it didn't seem to affect the scanning, it bugged me enough to want to clean it. So here's what I did ...

1) lock the lamp (switch on the bottom)

2) open the lid and remove the 2 screws - one left, one right.
(The one in the middle can stay in.)

3) Here's the tricky part - the lid and glass and framing around the glass can slide out toward the back (or top ... toward the screws). Only go out an inch or two.

4) Lift the lid from the front - glass and all and try not to separate the lid from the flat wire attachment. This is designed to come out, so it's okay if it does - it's just hard to get back in!

5) clean the glass. It is glass, so I used isopropol alcohol. Clean with a lent free cloth and make sure all the streaks are gone.

6-9) reverse steps 4 through 1 to reassemble.

10) clean the top surface same as step 5 (prior to plugging it back in of course).

I was afraid I may have been too ******* it when I had to re-insert the wire (mine came out during step 4), but it seems to be working. Hope so because this is a great little scanner. ;)

Hope this helps.

Aug 24, 2011 | Canon CanoScan 4400f MultiFunction Color...

1 Answer

Horizontal lines on photocopies made but no lines appear when document document is printed.

Hi there, As it sounds its a dirty scanning glass. Open the top of the scanner so that you can see the scanning glass.. If your standing in front of it you will see on the left hand side a strip of thinner glass.. Take a damp cloth (better cloth with spirits/surgical alcohol) and clean the both the small and the large scanning glass. These lines normally cause if the glass is dirty. Especially if your using the document Feeder. As a lot of time wet ink or typex or correction fluid gets stuck on glass which will cause these lines.
Hope it helps

Jul 26, 2011 | Samsung CLX-3175FN Color Laser All-in-One...

1 Answer

Copy off glass copy is good. copy from ADF copy is blurry

The problem is either dirty glass for the ADF which you can clean, or the ADF cannot feed the paper you are trying to scan through accurately. Most smaller all in one printers use the same scanner element for both the ADF and flat glass scanning so the fact that glass scanning is fine points to the two problems listed above.

Mar 29, 2011 | Printers & Copiers

1 Answer

When copying, vertical lines appear on copy not the ink cartridge, they are new

clean the scanning glass with a lint free cloth as well as the glass from your top document feeder and the rollers in the top feeder. the glass may not look dirty but the scanning bulb is so intense it picks up any little particle of dust lint etc. what ever you do do not spray glass/lens cleaner on the glass, spray it on the cloth.

Mar 29, 2010 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Receiver end of faxes shows vertical black line. I changed drum and toner also cleaned glass scanner. I do not have a glass flatbed scanner only an automatic feeder.

The cause of this problem is usually a dirty scanning glass (there might be ink or white out on the glass). Check the glass really closely or the cause could be dirty optics or a bad CCD board. There are mirrors underneath the scanning glass. Dirty optics can cause lines when faxing or copying. If you can not access these mirrors, they would have to cleaned by a technician.

Sep 08, 2009 | Brother MFC 4350 All-In-One Laser Printer

1 Answer

Vertical line appears on the faxed page sent to

This sounds like a dirty scanning glass in the adf feeder. clean the glass with a soft cloth. if this doesn't solve the problem, there might be dirty optics under the scanning glass.

Aug 03, 2009 | HP LaserJet 3050 All-In-One Printer

2 Answers

Dark balck line down middle when copying, but not when printing

If this happens only when you feed the original through the top feeder and not when you lay it on the glass, then you have a small bit of dirt at the scanning location--since the paper moves, rather than the scanning bar, the section of glass that is involved is very small and one little bit of dirt will make a line down the whole page. You need to lift the automatic document feeder mechanism and clean the glass strip under it--that's where your (unseen) dirt is. (Page 108 of the manual, if you have one.)

Dec 10, 2008 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Cleaning the scanning glass

Hard to get a smudge inside but basically you take it apart and clean the inside of the glass

Aug 31, 2008 | HP Photosmart 2610 All-In-One InkJet...

2 Answers

Cleaning Area

Try dusting the feeder out with compressed air. Then clean the glass with a flat razor blade to get any stubborn gunk that glass cleaner won't get. then spray a rag with streak free glass cleaner and rub the glass strip several times. good luck.

Feb 12, 2008 | Canon imageRUNNER 3300 All-In-One Laser...

Not finding what you are looking for?
HP Photosmart 2710 All-In-One InkJet Printer Logo

Related Topics:

101 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts


Level 3 Expert

94113 Answers


Level 3 Expert

7983 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides