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Of course don't do this if you can avoid it, but I found it somewhat simple (on my 3rd or 4th try). For some reason my scanner came from the factory with a dirty inside glass, and even though it didn't seem to affect the scanning, it bugged me enough to want to clean it. So here's what I did ...
1) lock the lamp (switch on the bottom)
2) open the lid and remove the 2 screws - one left, one right. (The one in the middle can stay in.)
3) Here's the tricky part - the lid and glass and framing around the glass can slide out toward the back (or top ... toward the screws). Only go out an inch or two.
4) Lift the lid from the front - glass and all and try not to separate the lid from the flat wire attachment. This is designed to come out, so it's okay if it does - it's just hard to get back in!
5) clean the glass. It is glass, so I used isopropol alcohol. Clean with a lent free cloth and make sure all the streaks are gone.
6-9) reverse steps 4 through 1 to reassemble.
10) clean the top surface same as step 5 (prior to plugging it back in of course).
I was afraid I may have been too ******* it when I had to re-insert the wire (mine came out during step 4), but it seems to be working. Hope so because this is a great little scanner. ;)
As it sounds its a dirty scanning glass. Open the top of the scanner so that you can see the scanning glass.. If your standing in front of it you will see on the left hand side a strip of thinner glass.. Take a damp cloth (better cloth with spirits/surgical alcohol) and clean the both the small and the large scanning glass. These lines normally cause if the glass is dirty. Especially if your using the document Feeder. As a lot of time wet ink or typex or correction fluid gets stuck on glass which will cause these lines.
Hope it helps
The problem is either dirty glass for the ADF which you can clean, or the ADF cannot feed the paper you are trying to scan through accurately. Most smaller all in one printers use the same scanner element for both the ADF and flat glass scanning so the fact that glass scanning is fine points to the two problems listed above.
clean the scanning glass with a lint free cloth as well as the glass from your top document feeder and the rollers in the top feeder. the glass may not look dirty but the scanning bulb is so intense it picks up any little particle of dust lint etc. what ever you do do not spray glass/lens cleaner on the glass, spray it on the cloth.
The cause of this problem is usually a dirty scanning glass (there might be ink or white out on the glass). Check the glass really closely or the cause could be dirty optics or a bad CCD board. There are mirrors underneath the scanning glass. Dirty optics can cause lines when faxing or copying. If you can not access these mirrors, they would have to cleaned by a technician.
If this happens only when you feed the original through the top feeder and not when you lay it on the glass, then you have a small bit of dirt at the scanning location--since the paper moves, rather than the scanning bar, the section of glass that is involved is very small and one little bit of dirt will make a line down the whole page. You need to lift the automatic document feeder mechanism and clean the glass strip under it--that's where your (unseen) dirt is. (Page 108 of the manual, if you have one.)
Try dusting the feeder out with compressed air. Then clean the glass with a flat razor blade to get any stubborn gunk that glass cleaner won't get. then spray a rag with streak free glass cleaner and rub the glass strip several times. good luck.