Question about HP Photosmart 2710 All-In-One InkJet Printer

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Scanning glass dirty

Scanning glass is dirty on the inside. How can I clean it?

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Hi,

not to worry... u can clean it with a lint free cloth.

thanks and regards
agnel

Posted on Mar 17, 2008

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3 Answers

Why are pages scanning with lines running through them, but printing perfectly fine?


Try cleaning the rollers. Usually you have to remove the cartridge to get to the rollers that moves the paper.

May 02, 2014 | HP Officejet Pro 8500 Wireless All-In-One...

Tip

How to Clean Scanner Glass


Steps how to clean scanner glass

1. Unplug the power cord.
2. Clean the outer case with a cloth dampened with a mild detergent and water.
3. If the document table glass gets dirty, clean it with a soft dry cloth. If the glass is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid.
4. Ensure that there is no dust on the glass of the document table. Dust can cause white spots in your scanned images.

*** CAUTION: Do not press on the document table glass too hard.

5. Be careful not to scratch or damage the document table glass, and do not use a hard or abrasive brush to clean it. A damaged glass surface can decrease the scanning quality.
6. Never use alcohol, paint thinner or corrosive solvent to clean the scanner. These chemicals can damage the scanner components as well as the case.
7. Be careful not to spill liquid into the scanner mechanism or electronic components. This could permanently damage the mechanism and circuitry.
8. Do not spray lubricants inside the scanner.
9. Never open the scanner case.

***NOTE: Wipe the inside of the document cover and the scanner's document table before scanning transparencies.

on Jul 19, 2008 | Epson Perfection V200 Flatbed Scanner

1 Answer

After scanning a document, a line is on document


Hello Norma,

Are the scan settings correctly specified for the scanning application software used? Check if interface cable are correctly connected.When the error occurs on ADF front, clean the glass inside of Base Unit. When the error occurs on ADF back, clean the glass of the Upper Unit.Check if any dirt get on the white reference sheet?

Also, check the mirror of the OPT Unit dirty, clean the mirrors.
Check the connector and check any cables are damaged,if so, then replace the damaged cables.

If the above doesn't help, then the issue may be due Optical unit or Control PCA problem. hence, you may have to seek the help of Fujitsu scanner technicians for rectification.

Hope the above information is helpful.

Thanks & regards,
ScanCare

Aug 16, 2013 | Fujitsu Fi6130z Sheetfed Scanner

1 Answer

The glass became dirty in the inside face I want to clean the glass from the inner side how to disassemble the unit in order to get access to the glass


Of course don't do this if you can avoid it, but I found it somewhat simple (on my 3rd or 4th try). For some reason my scanner came from the factory with a dirty inside glass, and even though it didn't seem to affect the scanning, it bugged me enough to want to clean it. So here's what I did ...

1) lock the lamp (switch on the bottom)

2) open the lid and remove the 2 screws - one left, one right.
(The one in the middle can stay in.)

3) Here's the tricky part - the lid and glass and framing around the glass can slide out toward the back (or top ... toward the screws). Only go out an inch or two.

4) Lift the lid from the front - glass and all and try not to separate the lid from the flat wire attachment. This is designed to come out, so it's okay if it does - it's just hard to get back in!

5) clean the glass. It is glass, so I used isopropol alcohol. Clean with a lent free cloth and make sure all the streaks are gone.

6-9) reverse steps 4 through 1 to reassemble.

10) clean the top surface same as step 5 (prior to plugging it back in of course).

I was afraid I may have been too ******* it when I had to re-insert the wire (mine came out during step 4), but it seems to be working. Hope so because this is a great little scanner. ;)

Hope this helps.

Aug 24, 2011 | Canon CanoScan 4400f MultiFunction Color...

1 Answer

Horizontal lines on photocopies made but no lines appear when document document is printed.


Hi there, As it sounds its a dirty scanning glass. Open the top of the scanner so that you can see the scanning glass.. If your standing in front of it you will see on the left hand side a strip of thinner glass.. Take a damp cloth (better cloth with spirits/surgical alcohol) and clean the both the small and the large scanning glass. These lines normally cause if the glass is dirty. Especially if your using the document Feeder. As a lot of time wet ink or typex or correction fluid gets stuck on glass which will cause these lines.
Hope it helps
Regards,

Jul 26, 2011 | Samsung CLX-3175FN Color Laser All-in-One...

1 Answer

Copy off glass copy is good. copy from ADF copy is blurry


The problem is either dirty glass for the ADF which you can clean, or the ADF cannot feed the paper you are trying to scan through accurately. Most smaller all in one printers use the same scanner element for both the ADF and flat glass scanning so the fact that glass scanning is fine points to the two problems listed above.

Mar 29, 2011 | Office Equipment & Supplies

1 Answer

When copying, vertical lines appear on copy not the ink cartridge, they are new


clean the scanning glass with a lint free cloth as well as the glass from your top document feeder and the rollers in the top feeder. the glass may not look dirty but the scanning bulb is so intense it picks up any little particle of dust lint etc. what ever you do do not spray glass/lens cleaner on the glass, spray it on the cloth.

Mar 29, 2010 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Receiver end of faxes shows vertical black line. I changed drum and toner also cleaned glass scanner. I do not have a glass flatbed scanner only an automatic feeder.


The cause of this problem is usually a dirty scanning glass (there might be ink or white out on the glass). Check the glass really closely or the cause could be dirty optics or a bad CCD board. There are mirrors underneath the scanning glass. Dirty optics can cause lines when faxing or copying. If you can not access these mirrors, they would have to cleaned by a technician.

Sep 08, 2009 | Brother MFC 4350 All-In-One Laser Printer

1 Answer

Vertical line appears on the faxed page sent to


This sounds like a dirty scanning glass in the adf feeder. clean the glass with a soft cloth. if this doesn't solve the problem, there might be dirty optics under the scanning glass.

Aug 03, 2009 | HP LaserJet 3050 All-In-One Printer

1 Answer

Cleaning the scanning glass


Hard to get a smudge inside but basically you take it apart and clean the inside of the glass

Aug 31, 2008 | HP Photosmart 2610 All-In-One InkJet...

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