HP Photosmart 3210 Printer
Problem for HP Photosmart 3210 Printer

While using my HP C6280 printer it stopped working




By glsa3140 on Oct 16, 2009

" "
While using my HP C6280 printer it stopped working and the Ink System Failure oxc18a0401 appeared. It said to shut the printer off and turn it back on but this did not work. Prior to this error notification it had told me never to turn the printer off by any means other than the off and on switch on the unit. I have always used this switch. What can I do to fix this? Dave

Best Solution

posted on Oct 16, 2009
Helpful)

hamidquddus

Rank: Wiz  HP Expert
Rating: 79%, 11 votes
first off all disconnect the power cable from the surge protector or power stripe if any and connect it directly to the wall outlet

after that turn onn the printer try to make a copy

if you have solution center in your computer try to clean and allign the cartridges from the printer TOOL BOX in SOLUTION CENTER from your computer

still if it does not work follow the steps given in the url
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01125396&cc=us&lc=en&dlc=en&product=3194498

and if still you get the same error it is the problem with the ink system so if your printer is in warranty call hp they will replace it for you
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" Thank you for your help. I could not get it printing and so I contacted HP. They walked me through some steps not included in Solutions and fixed it. " - glsa3140

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