Question about HP PSC 2175 All-In-One InkJet Printer

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SCAN THE SCAN WILL NOT WORK ON MY ALL IN ONE PRINTER.

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  • Lillouie Dec 31, 2007

    Computer does not recognize the scanner.

  • Anonymous Jan 07, 2008

    it says scan to email hp photosmart gallery workpad or paint???? then says scanning but doesnt do anything. print works ...



  • kima7 Feb 07, 2008

    when the printer comes on, its fine until it gets to the scanner, then it makes an auful sound and then shuts off . help

  • maverick10 Apr 11, 2008

    the actual printing works fine but when i try to scan anything it just sits and does nothing for a few minutes and then shuts off... does anyone know what the problem may be? please help!

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  • 43 Answers

KIMA7 and GUEST:
You have to service the scaner craddle if U want to, or replace it with a new part.
The noise is because the scaner cannot align. Under the front panel - under the glass is a white strip that should be read by the scaner in order to calibrate (find the right limit).
If there is some dust on the craddle mirrors or if the CCD sensor is fault, then the craddle wants to go beyond the right limit of the chasis - then the noise apears.
The mirrors and the lens should be cleaned, then if this noise is still there, you should replace the craddle.

In Romania there is no service part available for this printer, there is only the Unit Exchange solution. Very expensive.

Lillouie - If U have reinstalled the AIO with a new driver, you should have a list of scaners that you can select. 2 mabye.
Try from a Word doc to insert picture from scaner/camera and U'll see that there are more than one scaner in that scrolling list.

If this isn't so. Uninstall the hole printing solution from HP, then install it from clean..

Best regards, Sebi

Posted on Mar 19, 2008

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Posted on Jan 02, 2017

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