Question about Sharp UX 300 Plain Paper Thermal transfer Fax

1 Answer

Phone can not get adail tone on phone, checked line, every things ok the words on telephone screen says ''on hook dail''

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 186 Answers
Re: phone

Make sure the phone cord from the wall is plugged into the outlet on the machine marked LINE and not PHONE.

Posted on Jan 03, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

How do i get dial tone on fax machine

first, as a tech, i would make sure your phone jack works, then also make sure the line is plugged into the "line" jack on rear of fax. if those two steps are verified beyond a doubt, press your "hook" button and listen for dail tone. if none, pick up handset and listen. if you get tone on handset, then your speaker is disconnected. if you don't get a tone either way, then chances are you have a bad "NCU" board.

good luck,

Oct 19, 2011 | Brother MFC-8220 Fax

3 Answers


WHat model is the fax machine? Also check to make sure that the phone line and the fax line are not 2 different phone jacks. Also if the phoneline and fax line are on the same jack, make sure to program the fax number into the fax machine. Also, double check if the fax machine has an in and out phone jack that it is in the in jack.

Feb 21, 2008 | Sharp UX 355L Plain Paper Thermal transfer...

1 Answer

I can not get a clear dail tone.

Unplug your fax line and plug in a basic telephone and see if you can get a clear dial tone. If its still bad with just a telephone plugged in then your problem is either within your building or with the outside line...if its ok with a telephone then the line is ok and you may have a dad cable plugging into your fax machine or something wrong with the fax machine itself.

Oct 20, 2010 | Fax Machines

2 Answers

Can not get a dial tone. Phone appears to be off the hook. How do I trouble shoot it?

Unplug the phone line from the fax machine. Wait at least 1 minute then call the phone number that goes to the fax machine from another line such as a cell phone. Make sure you get a ring and not a busy signal. If you get a ring then hang up the phone. Plug in the fax machine again and call the fax number again. If you get a busy signal then either your phone if off the hook, the switch that is actuated when the phone is placed in the cradle is bad or your modem in the fax machine itself has gone bad. Another thing to try is unplug the fax machines power cord for 30 seconds then plug it back in. I have seen the modems get "locked up" and keep the phone line open. Unplugging will sometimes reset this and get it working again.
Good Luck and Thank You for using Fixya.

Sep 03, 2010 | Brother IntelliFAX 775 Plain Paper Thermal...

1 Answer

Has no dailing tone.

Is the phone line working properly? if yes : check your NCU borad

May 11, 2010 | Canon FAX-B840 Plain Paper Bubblejet

1 Answer


Well first take and old phone and plug it into the wall outlet, do you get a good dail tone with no noise? secondly, have AT&T check your line, their check will only be up to your house, you have to check the phone lines in your house/company. Move the fax machine to a new phone line. Is this a PBX (Private Branch Exchange) having to dial a 9 before the number the the nine gets you into the exchange system.

Aug 14, 2009 | Fax Machines

1 Answer

No dail tone


Jan 29, 2009 | Brother IntelliFAX 1840C Plain Paper...

2 Answers

No dial tone

Very strange that there a no other symtoms.

Are you sure you are plugged into the LINE port of the fax machine?

Oct 18, 2008 | Brother IntelliFAX-2440c Plain Paper...

2 Answers

Panasonic KX-FM220 fax machine does not have a dial tone

is your line provider ok.connect your line to ordinary phone to check if there is really a dial tone from the line provider.if there is a dial tone please let the analog board be cheked by a technician near you

May 01, 2008 | Panasonic KX-FM220 Plain Paper Thermal Fax

1 Answer

Panasonic KX-FM220 fax machine does have a dial tone

I would double check your phone cord. There is usually 2 jacks in the back of the fax machine. 1 is for Line, and 1 is for phone.
Your phone cord should be hooked up in the LINE jack that goes to the wall.
I would also double check your phone cord on another phone to make sure the cord is good.
If you look at the clear connector that you plug into your wall and fax machine, does it have 4 copper/gold color wires contacts imbedded in the clear plastic connector?

Another thing to try, if you fax machine has a Line and a Phone connector, try plugging in a phone in the PHONE connector. Then hook up another phone cord going from the LINE to the WALL jack.
If you get a dial tone on your Phone, then you know you have it connected correctly. If no dial tone, then I would go back to the phone cord.
check those things and get back to me and I will see if I can help you with more suggestions.
Good luck.
Mac =)

May 01, 2008 | Panasonic KX-FM220 Plain Paper Thermal Fax

Not finding what you are looking for?
Sharp UX 300 Plain Paper Thermal transfer Fax Logo

Related Topics:

52 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sharp Fax Machines Experts


Level 3 Expert

1113 Answers

Norman  J Weimar Jr
Norman J Weimar Jr

Level 3 Expert

5693 Answers


Level 3 Expert

469 Answers

Are you a Sharp Fax Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides