Question about Jabra BT350 Bluetooth Headset Headset

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Doesn't work! It's a brand-new unit and I am unable to charge it! After I plug it in the red light flickeres for a millisec, then the green light flickeres for a millisec and then... nothing! I thought it came fully charged (unlikely) but pressing the answer button does... you guessed it: nothing! Please help! Thank you.

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  • scooter78 Dec 30, 2007

    its been charging for over 12 hours and nothing has happened, the light is still red, whats the deal?

  • meusha Dec 30, 2007

    Brand New JAbra bluetooth doesnt work. It does not charge. It doesnt show any light even if hold it for some time. It doesnt show any light if we put for charging.

  • tymtw12 Jan 03, 2008

    I have the exact same problem. I connect it to the wall outlet charger or usb charger and the light flickers green/red for half a second and then nothing happens. Pressing the on button does nothing either. The unit is brand new.

  • pjsafe67 Jan 03, 2008

    I am also having the same problem, though my headset is not new. I got it in February of 2007 and I have never had any problems until now. I plug it in to charge it and it does nothing. The light comes on for a split second and then goes off. The unit will not turn on or charge.

  • BecsWard Jan 16, 2008

    I too have exactly the same problem. I can't pair it to my device as its not charged in order to do so. How to resolve?



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I had the same problem. You may have it plugged into the device backwards. Remove and flip over and plug in. That happened to me. Hope this is all of your problem.

Posted on Jan 20, 2008

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I've gotta solutionDoesn't work! - 1.gif for you. I had the same problem and what I have found out is that if the headset4.gif does not go charged for an extended period of time, the battery needs to get a kick started so that it will accept a charge. In order to do this, you have to remove the blue plate with a small screwdriver first. Then with an extremely small torx bit take off 2 screws that were under the blue plate. Next remove the board from the shell, but not so much as to disconnect them from the soldered components.

Here's the tricky part. You will see the 150 MAH NiMH battery with a + and - post right on top of it. the connections are about 1/8" thick. You MUST HAVE a battery charger that can manipulate the current and voltage while charging. This would be like a peak charger for an R/C car of which I happen to have. The Jabra battery is NiMH and you should be able to set it to that instead of the NiCd. Set it at 150 MAH, and Delta Peak at Auto and in 10 minutes its charged and ready to go. After you put it all back together, you can then again charge it as you normally would with the AC charger or USB connection. I believe the majority of DOA headsets4.gif are due to being on the shelf for an extended period of time and not getting some it happens!


Posted on Jan 28, 2008

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I suppose you have paired both devices to work together.

Posted on Jan 11, 2008

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