Hello Cathryn;
My name is Peter. I am a retired field service appliance technician.
The flashing of those two buttons means; "Over-Level Water Error".
This could mean you just need a good internal cleaning:
1.) You are not completely draining, afterwards your dishwasher goes into the fill and you have too much water in the dishwasher, you are plugged up.
2.) The drain hose from the dishwasher to the garbage disposal may be plugged up. Remove and clean until you can see light through the hose. If not replace.
3.) The connection on the garbage disposal may be plugged up. With a tooth brush, scrub the inside of this connection.
4.) The drain pump may be plugged up. This requires disassembly of the pump.
5.) The cutter in your dishwasher bottom drain may be plugged up.
If I were still working as a full time appliance technician; I would charge your $100.00 just to show up at your door, $180.00 to fix the problem and if parts are involved, it would be the part sale price X 2.
I always hated meeting nice people and charging them so much.
So, what do you do.
1.) If your dishwasher is under 5 years old. The date of manufacture should be on the same label that your model number is on.
a.) Go into the Sears home Services Website and purchase a; "Smart Agreement". Not the Master Protection Agreement which is expensive. The "Smart Agreement", will cover you for up to $500.00 per service call.
b.) Wait about 3 months and schedule a service call. You will be covered.
2.) Your dishwasher is over 5 years old. You can go into the Sears Home Services website and print out a coupon for 10% off the service call.
3.) Or, If you do not want to pay $300.00 or $350.00 for a service call, then go into the internet and search; "Sears Outlet Stores". This is a scratch and dent store where you can save several hundred dollars. You also receive a 1 year warrantee. I have made a rare few service calls on these appliances because you are covered.
Go into the following website. Put in your model number. You will get diagrams, part numbers and cost.
Water Filters Lawn Garden Appliance Parts
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