Question about Bose (321GS) System

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Bose 321 The remote stopped mworking. The units still works manualy. Changen the bateries and reset, and the remote did not worked at all.....

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  • Anonymous Jan 04, 2008

    I have same issue. This happened on 12/31/2007 after 13 months of operation. Though remote is not controlling the unit, it controls TV. I went to BOSE showroom (Chennai, India) and remote worked perfectly with their GS display unit. Then I went to service center. Serviceman promised me to send a CD with software upgrade. I ran the CD to upgrade the software. No use. Now I have take the media centre to the service station. Anyone has solution?

  • bvasanth Jan 04, 2008

    I have same issue. This happened on 12/31/2007 after 13 months of operation. Though remote is not controlling the unit, it controls TV. I went to BOSE showroom (Chennai, India) and remote worked perfectly with their GS display unit. Then I went to service center. Serviceman promised me to send a CD with software upgrade. I ran the CD to upgrade the software. No use. Now I have take the media centre to the service station. Anyone has solution?

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  • 4 Answers

I have same issue. This happened on 12/31/2007 after 13 months of operation. Though remote is not controlling the unit, it controls TV. I went to BOSE showroom (Chennai, India) and remote worked perfectly with their GS display unit. Then I went to service center. Serviceman promised me to send a CD with software upgrade. Let me wait for a day or 2 receive CD and test it. Have you got any solution.

Posted on Jan 02, 2008

  • bvasanth Jan 13, 2008

    No issue with remote unit. Service person checked and found a PCB (Printed circuit board) of remote sensor inside media center has gone out and replaced with new one. now it is working.

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