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Thread keeps snapping on NEW Euro Pro 32-Stitch sewing machine

We are at a loss. :(

The thread keeps snapping on the new Euro Pro 464 XC 32 Stitch sewing machine we got our daughter for xmas. We followed the instructions best we can but the bobbin threading instructions don't make much sense.

We can't even find the friggin MODEL of this machine on their web site! :((

Any suggestions?

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  • 6 more comments 
  • Cathy123 Jan 06, 2008

    Thread keeps snapping on new machine..

  • kendall23 Jan 09, 2008

    I bought the Euro Pro 32 Stitch Sewing Machine just before Christmas 2007. It didn't have a Product Manual inside, so I tried the website. It asks for the model # and when I put the model # 464XC in the 'search' came back saying that the product could NOT be found. I have never used a sewing machine before, so I have NO idea how to operate it. PLEASE help!!! In dire need of the PRODUCT MANUAL!

  • hasah99 Jan 23, 2008

    I have also bought this machine (it was actually a gift and I can not get the reciept). The thred keeps breaking no matter what I do. I too put in the model number and can not get it. I called the help line and they basically said it was my fault. Can anyone help!!

  • hasah99 Jan 25, 2008

    I have the same problem. I bought the machine at a local store for my daughter and we have even taken it to a repair company at our own cost (could not get satisfaction from Euro-Pro). Even the repair guy could not figure it out. Help Please!!

  • grniiis Feb 05, 2008

    I have the same problem!! Mine also tangles into a big mess of thread on the bottom of the material as I'm sewing. The manual was a piece of paper folded in half with some diagrams drawn on that didn't make much sense at all.

  • anansewa Feb 17, 2008

    I have the same problem and am thinking about sending it back even though it is about 5 months old. Talk about a pain. The bobbin is ridiculous. I am in  a tizzy trying to get a quilt done. 

  • Anonymous May 07, 2008

    The bottom thread is always loose and does not look proper. Is the bottom bobine in a special container.

  • sadiepie Jul 03, 2008

    My bobbin case came right out and I can't figure out which way it goes in. Are there any pictures anywhere?



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I have the same machine with the same issues. I am so frustrated! Here is how I am going to solve my problem in 4 simple steps:
Step 1. Open garbage can.
Step 2. Throw piece of **** supposed sewing machine into can.
Step 3. Cover garbage can, cursing loudly.
Step 4. Purchase a brand name sewing machine with a real warranty!

Posted on Jul 04, 2011

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I bought a Euro Pro Shark Intelli Sew on Craig's list. I used it just fine for several months; now the thread keeps breaking no matter what I do. I have to go super slow to keep it from breaking, then it still breaks. It's very difficult to thread and the bobbin situation is very unclear. Too darned bad, I guess. :(

Posted on Apr 07, 2010


I have the same machine and it is a nightmare to use for us newbies. I think I will return mine and buy a higher quality machine, I feel sad about that because I am so excited and don't want to spend more.

Posted on Jun 10, 2008

I also have the same sewing machine. The machine is not very user friendly and the instruction manual doesn't really illustrate the right way to thread the machine. For the bobbin, make sure you thread it through the two tiny holes in the small rectangular metal piece in the bobbin case. I had to use a dental floss threader and tweezers to thread the bobbin correctly, if you can believe it! As for the upper thread, follow the directions EXACTLY as illustrated in the manual. Don't miss the little loop underneath the machine or the tension will be wrong.

Also, use extra strong thread. I used a professional quality break-resistant thread from Germany for both the bobbin and top thread, and the machine works okay.

Posted on May 19, 2008

1) Use a strong polyester type thread, NOT FINE COTTON

2) Use a low tension,nuber 2 for exanple

3) Always check the threading, if in doubt rethread all the way
from the top bottom making sure you pass roun and not
through thr fixed holder spring.

4) Make sure the thread moves freely with the tension disc held
to the right while pulling the thread through the needle

5) Be very careful that the thread is pulled up from the lower
bobbin correctly and check theree is no muddle or stray
thread under the cover

6 Dont pull on the fabric (not thick for beginning) - just guide it

Posted on Jan 26, 2008

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