Question about Acer Aspire E380-UD420A (ASE380-UD420A) PC Desktop

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Will not read a disc

The system does not read a disk in the factory installed DVD burner or the DVD rom drive i installed after-market.

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Re: will not read a disc

First of do one thing u should have chek your dvd rom detected or not in bios. if it is detected then chek another disk in to dvd rom after these same problem persist you should have to replace your dvd rom.


Posted on Dec 28, 2007

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i lose my local disc d in my komputer,my dvd rom can read a can i instal

Sep 16, 2009 | Dell Dimension 4600 PC Desktop

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I can't burn anything with my DVD/CD-ROM but it reads dvds and cds

first reinstall the operating system and then you use either nero 6 or NTI CD? DVD maker

Jun 01, 2009 | PC Desktops

1 Answer

Trying to restore XP back to Factory Status. Have Trojan Horse (placed in 'Chest)'. No Documentation CD but have all nec specs. What to do with Restore Disc? Have Operating System CD. Ta!

If u want it to factory status then u need to reformat

Insert the Windows XP CD-ROM into your CD-ROM drive or DVD-ROM drive, or insert the first Windows XP Setup boot disk into the floppy drive disc if you are starting from Setup boot disks, and then restart the computer.
NOTE: To start your computerfrom the Windows XP CD-ROM or from the Setup boot disk, your computer must be configured to start from the CD-ROM drive or DVD-ROM drive or the floppy disk drive.
In some cases, you may have to modify your computer's BIOS settings to do this.
(If you are starting from the Windows XP Setup boot disks, insert each of the additional disks when you are prompted, and then press ENTER to continue after inserting each disk.)
At the Welcome to Setup page, press ENTER to continue.
Press F8 to accept the Windows XP Licensing Agreement.

If an existing Windows XP installation is detected, you are prompted to repair it. Press ESC (do not repair).
All existing partitions and unpartitioned spaces are listed for each physical hard disk. Use the arrow keys to select the partition or space where you want to create a new partition, and then press D to delete an existing partition or press C to create a new partition using unpartitioned space.
If you press D to delete an existing partition, you must then press L (or press ENTER, and then press L if it is the System partition) to confirm that you want to delete the partition. Repeat this process for each of the existing partitions that you want to use for the new partition.
When all the partitions are deleted, you can then select the resulting unpartitioned space and then press C to create the new partition.
Type the size (in megabytes, or MB) that you want to use for the new partition, and then press ENTER, or just press ENTER to create the partition using the maximum size.
If you want to install Windows XP, use the arrow keys to select the partition you want to install Windows XP on, and then press ENTER.
Select the format option that you want to use for the partition, and then press ENTER. The options are:
  • Format the partition by using the NTFS file system (Quick)
  • Format the partition by using the FAT file system (Quick)
  • Format the partition by using the NTFS file system
  • Format the partition by using the FAT file system
You may also see:
  • Leave the current file system intact (no changes)
Most people will want to choose: "Format the partition by using the NTFS file system".
After Setup formats the partition, follow the on-screen instructions to continue Setup until Windows XP fully installs.

Oct 18, 2008 | HP PC Desktops

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My computer will not read any of my disk or install

when you say disk did you mean hard disk? if you do... did you recenlty install a new hard disks?... if you did... did you check the jumper-master-slave configuration when installing the new hard disk?
only one hard disk can be configured as master in each ide channel. set up to master (not single) the one on the end of the ide cable and set up to slave the one attached to the midlle of the ide cable.
check that both hard drives are properly attached to the cable and that the power cable is properly seated.

when you say disk did you mean cd rom disks or dvd disks?
does it work in other computers? if it doesnt.. you cd/dvd disks may be the problem
are you trying to read a dvd disk on a cd rom only drive... you can't read a dvd in a cd rom drive.
if you cd/dvd rom drive should read the disk you're putting in, check in device manager if your system detects the cd/dvd rom drive. if it doesn't: check the physical connections (reseat ide cable, check jumper configuration for slave and master on your cd/dvd rom drive and check that the power cable is properly seated), check also in device manager the properties of the cd/dvd rom drive and check if it says on device status if the device is working correctly. if it doesn't post the error code that it may give you or google a solution with error code.

suggestion.. be more specific when posting your questions.. that way it will be easier for a solution to be provided as your issue could be interpreted in different ways

Sep 24, 2008 | HP PC Desktops

1 Answer

My cd rom/dvd drive will not read any disc

Check the cd-rom power is on or not. Then also if its not reading then Insert an DVD/CD cleaner disk and follow the steps. The cleaner disk is available in any of the computer shops. There may be some lens problem. After trying above steps if again same problem occurs then you need to replace the cd/dvd rom drive. Thank you.........

Sep 14, 2008 | Sonic PC Desktops

1 Answer

Re: Need to do a factory restore


REcovery discs can do the task by restoring it to the factory setting. you can insert it directly to the DVD/CD ROM and then boot the pc to the ROM. and the follow the onscreen instruction.

however; if you have recovery disk then you have to provide windows installation disk and install it to the your hard drive.

installation of windows information is found here:

may this help you.


Sep 03, 2008 | Systemax Venture PC Desktop

1 Answer

I purchased a pack of Memorex CD-R rrecordable 52X 700MB 80 min. discs from Staples and I was told I could use these to transfer pictures from my drive c. When I put the CD in to the drive D it asks me to...

Cd-R does not need formatting. They are ready to burn. There is probably a problem with your cdr drive.

A cd-rom drive is not a burner.

Are you sure you have a burner and not a cd-rom?

If you do have a burner, try another few disks. If it still says insert disk then your burner has crapped out.

Aug 12, 2008 | PC Desktops

1 Answer

Cannot copy files to DVD disks

First of all you should have the recording tab ON. Have you tried burning using Nero instead of dragging and dropping? This may solve the problem.

However, if you prefer to drag and drop, try setting the write speed to a slower setting, even if the dvd burner has faster write capabilities.

1. I do not think it is a hardware issue.

2. You can try replacing the IDE cable, but if you can read the contents of the disk it does not suggest a communication issue between the drive and mobo.

3. I do not think that the burning software is to blame, when you drag and drop you are actually using a windows based burning software that is installed with the operating system.

4. set up your files to burn through nero, let the software do the work.

I had the same issue with my dvd burner, although slightly different error messages, solved it by using nero instead.

Apr 12, 2008 | E-Machines eMachines Desktop PC

5 Answers

Cannot copy files to DVD disks

when i try to copy and paste file to DVD, through windows, a message appear says"windows encountered a problem when trying to copy this file." i dont know why, could someone help?
i'm upset now. :(

Dec 21, 2007 | Gateway GT4022 PC Desktop

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