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TomTom One XL - Won't Boot Up after Updates

I just got a TomTom One XL for Christmas. It worked out of the box, but after I performed the latest updates, it does not work. The updates went through without a problem (used TomTom Home). Now when I turn it on, it just sits at the TomTom splash screen. Of course I did not do a backup before performing these updates. On TomTom's website, I looked for some sort of system restore download, but I could not find anything.

Any suggestions out there?

Thanks in advance.

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3 Suggested Answers

  • 78 Answers

SOURCE: All software wiped completly off tomtom xl after power off

You need to run your TomTom Home software, and this TomTom tutorial will walk you through the process of reinstalling your maps to use your device.

Posted on Feb 03, 2009

  • 1 Answer

SOURCE: Upload latest western europe map v7.20 to TOMTOM 700 not possible

I have managed to solve the problem of loading a new map on my Go700 using a Mac. I discovered that Tomtom is incompatible with the Leopad operaying system, despite the protestations of the idiots at Tomtom ,so I reverted to an older Mac using Tiger.
Taking the instructions given to crinold, I tried to erase the disc on the 700 using home 1.5 - and it didn't work. So I went to disc utilities, highlighted and erased the Tomtom disc, and opened home 2,5. After being refused entry several times, like being told to load an already loaded device, I persevered, and managed, slowly, to add the map I had bought for 78 euros. T]One point oif interes is that when I bought the map, they site stated it would cost 63 pounds sterling, but switched it to euros when the invoice arrived. at a rate very favourable to Tomtom - funny, that.
This is sharp practice,probably illegal in many countries,, but, to be honest, dealing with the mysterious Tomtom company is so frustrating, that I don't have the time or inclination to fight them for the money they cheated from me.
How they survive with such an awful product and extremely bad after sales service is hard to understand - perhaps they won't ... we live in hope.

Posted on Mar 19, 2009

  • 1684 Answers

SOURCE: Repair GPS TomTom


If you are having power problems we should be able to get your unit back running again. Here is the link to our repair site: If you fill in the information and submit it we will get right back to you with a repair estimate.

Corporate Computer

Posted on May 28, 2010

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Sorry wrong Question.......I'm really frustrated right now. I have a TOMtom XL 30 Series that will now show nothing but a Big Red X when I plug it into my Truck.....HELP !!!!!

It is quite common tomtom bug.
Do: 1. backup restore or 2. copy all original SD files to your new formated SD card. Restart TomTom and see if it works.

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Yes, you can get SOME updates for free... indefinetely.

You will need the latest version of TomTom Home software, available for free from

Install the software on your computer BEFORE connecting the TomTom GPC to the USB port of the computer.

The free updates you can get are:

1) "QuickFix" updates. This contains the global positions of GPS satellites, allowing the TomTom GPS to get a faster lock on the GPS satellites (the GPS will get a lock within 5-10 seconds of being turned on, instead of 2-5 minutes on some other GPS brands). It is suggested that you update the QuickFix at least once a week. If you don't do it often, the GPS will just take longer to find the GPS satellites, that's all.

2) Minor updates to your map(s), but only the ones submitted by other TomTom users.

3) Updates to POIs (Points of Interest), such as new stores, malls, gas stations, parking lots, etc.

Whole-map updates ARE NOT FREE

Mar 29, 2010 | Tomtom ONE XL GPS

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I purchased a XL340-S TOMTOM GPS he just started

1/3 way down page. TomTom XL 340/335 Series icon_upgrades.gif Updates and applications manual.gif Manuals You can now conveniently download and install the latest content and application updates via:

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Downloading updates

Firstly, to get the latest updates for your new toy, download tomtom home, once you have done this, connect your unit to your computer, and updates are normally automatic, For your second question go to change preferences and look for places of interest (POI) and there be a big list for you to choose from

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When I turn on my TomTom XL One it never receives a GPS signal

connect tomtom to pc and get latest updates. it needs new information about satelites. after this it will receive signals very good.

Nov 08, 2009 | Tomtom One XL GPS Receiver

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Not recieving any satelites

you need to update your tomtom with the latest GPSfix updates. This can be done by connecting your tomtom to a pc/laptop via usb and using the tomtom home software that came with your device or downloading it from the tomtom website

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I need map updates.

try updating with the latest map updates via the tomtom home software

Jul 29, 2009 | Tomtom ONE XL GPS

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Tomtomo onexl for free map

Sorry to tell you that but you are dreaming if you think you can get free maps!!!!!.....i did too!, unless you get a boot image (or backup image) of another device...updated of course and load it on your device. TomTom is one of the rare site where you don`t have to fight or struggle to get map updates (unlike MIO which barely provide support) but you have to spend $
, i did buy a one year update service at about 50$, it is fast easy and....stress free especially if you need your device for your work.


Mar 28, 2009 | Tomtom ONE XL GPS

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