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Keyboard What is up with my laptop keyboard. I type and it just stops, for no reason i end up somewhere on another page!

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No keys on my keyboard work. Cause: This issue is often caused by either a bad keyboard, bad interface board, and/or bad motherboard.
Answer: Disconnect the keyboard from the computer and connect another known working keyboard to it. If this is a PS/2 keyboard and connecting multiple keyboards or a known working keyboard to the computer PS/2 port does not work unfortunately it's likely that the PS/2 port is bad. Because this port is part of the motherboard this will require that you replace the motherboard. Alternatively if replacing the motherboard is too costly or not an effective solution you could also consider using a USB keyboard if USB ports are available on the computer.

Not all keys on keyboard work.

Reference number: CH000305
Not all keys on keyboard work. Issue: Not all keys on keyboard work.
Cause: This issue is often caused by a bad keyboard or software preventing these keys to be pressed.
Additional information: This document contains information about troubleshooting a keyboard that has some functioning keys. If no key on the keyboard is working see document CH000955.
Solution: Verify that the key is not working in more than one application. It is possible that some keys may not be used in all programs. This generally always applies to the Function keys F1 through F12. If not all keys are working in all programs and you have Windows, attempt to boot the computer to a MS-DOS prompt or safe mode and test the keyboard in DOS. Information about getting into safe mode can be found on document CHSFAFE and information on how to boot to DOS can be found on document CHDOS. If it appears that a substance has been spilt into the computer, please review document CH000303. If all above suggestions have been completed or if you are not running Windows, it is likely that the keyboard and/or keys are bad and it is recommended that the keyboard be replaced with a new one.

Read and follow instructions, Please dont for get to Vote/Thank You.

Posted on Dec 28, 2007


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When I type my curser jumps to other lines and causes me to stop typing and attend to type in other parts of my document.

Looks like a problem with your keyboard. Connect to your laptop and external USB Keyboard or a wireless keyboard - maybe afriend has one - and check if it writes correctly. If writing if fluid, without junping, you can be sure it's your keyboard and should change it. Even if there ar detailed tutorials how to do it, if you don't have experience disassembling laptops don't do it bacause you'll end taking it repair shop in pieces in a shoebox, look for more searching google using terms
Youtube replace keyboard

Apr 23, 2015 | Computers & Internet

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Keyboard sticking

Replace Keyboard.


Just an example. Search for the best price, and a reputable dealer.


A) Remove ALL power. Remove the AC adapter (Charger), and Battery.

B) In the Irisvista link above, click on the photo shown in Step 6.
Look at the Battery Compartment area at the top.
Note the two rubber 'feet' on each side.

The 3 screws that are circled in Red, and are to the inside of the rubber feet, should be removed. I think they hold the Keyboard Securing Strip on.

C) Follow Steps 8 through 12 on the Irisvista link above.
(You are on Page 1.
Page 1:: Page 2:: Page 3:: Find another model, is on the top of the page, and bottom of the page in White.

A note on the Keyboard Cable;

The Keyboard cable STAYS attached to the Keyboard. It removes from the motherboard's connector.

The Keyboard cable is a FFC. Flat Flex Cable. This is one general example of a Flat Flex Cable,

The thin metal strips on the end of the cable, (Will be motherboard connector side), are contact pins.
This end of the cable slides into the motherboard connector. It is on the opposite side of the Keyboard.

Before removing the Keyboard Cable from the motherboard connector, you may wish to make a mark on one side of the cable; and a matching mark on the Same side of the motherboard connector. (Sharpee?)

Even if the cable was twisted from the factory, it MUST go back the same direction it was removed.

The motherboard connector is a type of ZIF connector.
Zero Insertion Force.
It is rectangular in shape, and is composed of two parts.
HOWEVER, it does NOT come completely apart.

The bottom piece is the larger of the two parts. It is the BODY.
The upper smaller rectangular piece is the Locking Bar.

The Locking Bar moves. The Body is stationary, and mounted to the motherboard.
The Locking Bar works on a wedge type of principle, and when it is in the locked position, it wedges the Keyboard Cable in the Body.

There are two types of Locking bar used at present, to my knowledge. I cannot discern in the Irisvista photos, as to which type is used.

1) Sliding Locking Bar;

A) Locked; or can be said as Closed,

B) Unlocked; or can be said as Open,

Here you can see the Body is White in color, and the Locking Bar is Brown.
You can also see that there are essentially two 'tabs', of the Locking bar showing; on either side of the Keyboard Cable.

One uses their thumbnails to Gently ease the Locking Bar forward; and towards the LCD screen.

The Locking Bar ONLY moves about 2mm. That is a little more than 1/16th of an Inch, or about the width of this capital O.

2) Flip Up Locking Bar;

A) Locked,

B) Unlocked,

IF, the Locking Bar is broken; and/or the hinge pins for the Locking Bar on the Body, are broken; you are looking at -
MOTHERBOARD REPLACEMENT, and why I am being so detailed.

I do not have access to my Toshiba laptop Service Manuals, anymore.
According to the Irisvista link there are NO screws, that come up from the bottom of the laptop; and screw into the bottom of the Keyboard.

However I wish you to look FIRST, before trying to remove the Keyboard.
If present these screw/s will be in an area under the laptop, that corresponds with the area of the Keyboard.

Generally are in the Battery Compartment, and can be seen when the Battery is removed.
May also be situated as stated, in the area of the Keyboard.
Usually they/it will have a K next to them/it, or Keyboard, or a Keyboard symbol.

For additional questions please post in a Comment.

Nov 18, 2012 | Toshiba Satellite M30 Notebook

1 Answer

The screen continuoulsy scrolls on word, internet, ppt, anyting. How do I get it to stop? I will by typing in a word document and use backspace or enter key or delete and the side bar will scroll quickly...

The Page Down key or the Down Arrow key is stuck on the keyboard, or the laptop thinks so.

Try cleaning the keyboard with compressed air and a gentle vacuum. DO NO USE WD-40 or similar.

If that doesn't work, try an external keyboard plugged into a USB slot. You may have to disconnect the keyboard ribbon connector first, if it does not recognize the external keyboard.

Jun 08, 2017 | Samsung - Laptop R480 / Intel Pentium...

2 Answers

Im using my mom Dell latitude D600 PC Laptop and It was working good then all of sudden S key wont Stop typing itself Till we press "r or T" it making it hard when it pops up out the blue. it...

It seems that your laptop keyboard is not working any more. you need to buy new keyboard for ur laptop or if you want to use usb keyboard then remove this keyboard's cable, connect your usb keyboard it will work.

Aug 21, 2011 | Dell Latitude D600 Notebook

1 Answer

My keyboard is jumpy (while typing the cursor will jump to somewhere on the page). When trying to remove the keyboard to clean I cannot find the connection to unplug. The ribbon has a blue plastic bar...

Try disabling the tapping feature of the Touch-pad from the Control Panel -> Mouse settings.

NOTE: If the Tapping feature is missing from the Mouse Properties window then reinstall the Touch-pad driver and then disable it.

Good Luck!!!!!!!!!!

Oct 09, 2009 | Dell Inspiron 1521 Laptop

1 Answer

Cursor won't stay where I move it with the mouse

Hi, your first problem (and possibly second problem) sounds like it's the "Insert" function on your keyboard. I've seen this a lot. Find the Insert key on your keyboard. It's normally off to the right side with the Home, End, Page Up, and Page Down keys. When you have the problem, press the Insert key and then keep typing. It should toggle between the cursor moving with typing, and not. If this was helpful, please rate my response. Thanks!

May 15, 2009 | Dell Latitude D820 Notebook

1 Answer

How to deactivate internal keyboard - Dell Inspiron 9400

if you go to the control panel, to hardware, in the keyboard section you should be able to uninstall the internal keyboards driver which will stop it working.

Mar 22, 2009 | Dell Inspiron 9400 Notebook

1 Answer

My laptop keyboard is typing numbers for some reason... I have had to attach a normal keyboard just so I can still type... the drivers are saying that the keyboard is fine, however it is still typing...

this seems to be a more physical problem than a driver problem, have you removed the keyboard before? it may be that the wire which connects the keyboard to the laptop has come lose or hasnt been connected properly.

also as a second suggestion it may be that something has found its way under the keys causing them to stick? very bizzar but it does happen :)

Jul 12, 2008 | Computers & Internet

1 Answer

Keyboard not working

Have you ever or lately removed the keyboard or have you done with the computer something? Check the screws in the back of the laptop. For some reasons your keyboard might have moved out its place. Check that first.

Oct 15, 2007 | IBM ThinkPad A30 2652 Notebook

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