Question about Canon PowerShot S3 IS Digital Camera

2 Answers

No power and lens will not come out

When I turn on the PowerShot camera the red light comes on and it beeps but nothing else happens, then it turns off. It will not let me view pictures, view finder shows nothing, lens does nothing.

I've recharged the batteries, correctly installed the memory card. I used the camera two days ago perfectly, it has been in the same place since then and now this.

Any help is greatly appreciated!

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  • Sylviascb Jan 07, 2008

    Canon Powershot S3 IS digital camera must be turned on several times before the lens will come out and the camera can be used to take photos. When turned on the lens trys too come out ( lens moves a litte and there is a motor sound)then there is a beeping sound and the message "lens error, restart camera" appears.

  • traingeek Jan 09, 2008

    My S3 was working fine, then recently it takes about 10 seconds to start. The lens makes a noise like it is struggling to come out, then it finally does. In cold weather I sometimes get a "Lens error - restart camera". I think there is something in the lens mechanism but I don't know how to fix it.

  • Jiffy123 Jan 22, 2008

    Canon customer service told me to send it in for repair. I returned it to the retailer and requested a replacement camera.

  • Anonymous Mar 01, 2008

    When I turn on the PowerShot camera the red light comes on and it beeps but nothing else happens, then it turns off. It will not let me view pictures, view finder shows nothing, lens does nothing.

    i have the same problem please answer me in french

  • Anonymous Mar 01, 2008

    When I turn on the PowerShot camera the red light comes on and it beeps but nothing else happens, then it turns off. It will not let me view pictures, view finder shows nothing, lens does nothing.

    i have the same problem please answer me in french

  • MEinCentrlTx May 20, 2008

    For a few months I had the change batteries every other time I started the camera. Then one evening I took a few pictures and then the lens wouldn't retract all the way. Since I thought the two might be connected I recharged the batteries and tried again. Over the course of a few days, it retracted most of the way. Now it's barely out of range of the lens cap. I also tried getting stronger batteries 2500's. It acted like it was going to work, but then same result "lens error restart camera".

  • Anonymous Jan 12, 2009

    When trying to start camera - orange light lits and after a while there is some beeps. Lens is jammed.

  • Anonymous Jan 20, 2009

    Same prob

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I called Canon about my "lens error, restart camera" and they told me to send it to their repair facility. I did and for a flat fee of $149 plus tax and shipping they fixed it. I had it back within a week and a half.

Posted on Mar 03, 2008

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  • Master
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Your lens mechanism is jammed or off its "track" you need to get it realigned and lubricated w/a safe lube, like a white grease. You can try and gently "help" it out while it is trying to do this mechanically and if you hear a little ckick, then it may have realigned itself. Some have used compressed air to blow out any crud in there. Try these or take it to a camera shop. maybe they can help instead of sending it back for service as there is usually a fixed fee for ANY repair, big or small and usually eclipses the cost of a replacement camera, or very close to it.

Posted on Mar 03, 2008

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