After removing a paper jam , the feed mechinisam will not pick up paper. The rubber feed foot comes down aganast the next sheet,and turns on it, but it will not pick it up. I have tried different paper & different amounts. No luck
Would appreciate any help
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Turn off the printer, then unplug it from the power source. Clear the printer of any paper that may be obstructing the paper path. Remove the rearaccess door. Gently remove the jammed paper from the printer, then replace therear access door. Remove the rear access door to clear paper jams.If you cannot remove all jammed paper from the rear area of the printer, tryremoving paper jammed in the middle of the printer by opening the paper jamdoor located inside the top cover. Open the paper jam door to clear paper jams in the middle of the printer.Plug the printer back in and turn it on. In case of any doubt go to the following link and act accordingly http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00386753&lc=en&dlc=tr&cc=us&product=443024
you can actually modify the feed mech... take out the feed roller and remove the rubber... try adding musking tape around the plastic roller and then insert the rubber back.. this will make it bulky.. normally only add 2 round of musking tape..
Hi Thanks for using FixYa. Paper jam is a very common problem with the printers.
First of all clean off the rubber piece that pulls the paper into the printer from the tray with rubbing alcohol, and also take a knife to the rubber piece to rough it up to create more traction.
To clear the paper jam problem you need to remove the back roller mechanism to get at paper. If still the problem persists, then check the following to resolve the issue--
1.Please check all interlocks, electrical and signal connections are seated properly. 2.Front cover, back cover and lid are closed properly. 3.Power plug and USB cable are connected. 4.Printer is turned on with switch on the back. 5.Toner signal lights sequenced, with yellow overall led on. 6.There is some noise of paper roller movement. 7.Toner signal lights all out, overall status light turned to red 8.No visible paper in paper tray or anywhere else. 9.No paper in tray---added paper 10.Waste toner container is full or not installed ---empty, installed properly.
Please do rate the solution and revert for further assistance.
Reinstalling the printer is related the Software.
If the paper gets physically jammed than its the driver setting issue or hardware issue.
Check if two sheets get jammed or only one sheet.
If it is two sheets than printer is picking up multiple sheets and paper gets jammed.
If the printer is jamming a single sheet than remove the Tray and look there is rubber roller inside if there are marks or lines on that rubber roller or if the roller roller is worn out than that rubber roller called as paper pickup roller need to be replaced.
If that looks fine than try to priny using manual feed and if the problem persists from manual feed too than try another toner cartridge
If the problem is not from Manual feed Tray that Replace the main Tray with known good Tray and check if the issue resolved.
Most of our printers pull the paper down on one side slightly faster than the other. The printer hardware should even this out when printing. You should also ensure the paper meets the automatic feeder requirements of the printer.
If printing is skewed, feeding multiple pages or jamming, please follow these instructions (use a regular letter size paper to test after doing the steps given below):
Please check to ensure there is nothing obstructing the paper feed mechanism down inside the printer where it is not easily seen. If there is nothing obvious, unplug the printer and remove the paper. Open the front cover and look above the steel rod. You should see a conveyor belt with rubber teeth on it, like a fan belt. Take the bottom part of that belt and move it gently to the left. The cartridges should come out with it. Make sure the cartridges can move fully from one side of the printer to the other. Check also the output rollers on the bottom of the printer for any blockage. If it is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. Turn the printer off. Next take a #10 envelope and feed it through the left side of the paper feed slot (The manual paper feed slot is preferred, but the automatic feed will do if there is no manual paper feed for this printer) until it comes completely through the printer to the back of the exit rollers. Move it up and down and slowly move it over to the right side. If something is stuck under the black guide plate this may work it loose or you may have to feed the envelope through the front rollers and push your way backward (please be careful here).
Next, take a damp warm cloth and clean the rubber rollers in the automatic sheet feeder. Dust may be coating the rollers there and as they become less tacky, they cannot feed paper correctly.
Get a window cleaning product such as windowlene and a soft but LINT FREE cloth. Remove any paper from the feeder and turn off the machine
Look into to sheet feeder and identify any rubber areas. There should be a rubber pick up wheel and just beyond it a separator pad. There may also be a cork pad in the vicinity.
Use your cloth well dampened and clean all these item as best you can. You can rotate the wheels but ensure you go the correct direction and do not force anything that does not want to move. This will be chore as access is only easy for pixies. Once you have then cleaned and dried off, replace the paper and restore the power.
Try running a print job and see if it makes much difference. If it helps, then you will know that the pick up wheel and separator pad are worn out and could do with replacing.
The paper jam error is related to this issue as the printer is expecting the leading edge of the paper to pass its sensor and then 297mm later the trailing edge should pass the same point. If the machine feeds more than one sheet, the chances are that the paper length will be altered and the machine thinks a bit has been left behind.
I had exactly the same problem. It is caused by the paper feed rollers becoming shiny and failing to get a grip on the paper. The cure is easy.
Disconnect the cables, remove the paper tray and turn the printer upside down.
Carefully peel off the two rubber 'tyres' on the ends of the feed roller, turn them inside out, and refit them.
Reassemble the printer and it should work perfectly.
Obviously, you can only do this once......!