Question about Casio Exilim EX-V7 Digital Camera

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Message: Camera stabilizer is not available

Problem is: error message "Camera stabilizer is not available" Got this camera for my husband and when he open the camera to take photos that message was on the camera.

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  • say what Jan 04, 2008

    Yes, I have the same problem. I had the camera for about two months and absolutely loved it. Then one day while taking a picture my dog jumped up at me and strongly jerked my arm holding the camera, the camera was not dropped, but ever since when I turn it on it states: "Camera stabilizer is not available." I tried turning it off and on, recharging the battery, shaking it - but nothing worked. Unfortunately, I no longer had the info needed to send it back to Casio because it WAS the best camera I had ever invested in and after two months or so I knew I wouldn't need to return it. Another life learning experience. After doing research on the net, however, I found that this malfunction is a very common problem, which brings me to wonder: is Casio addressing this obviously, common design malfunction and doing something about it for those of us who already own one of these DISABLED cameras or are they just taking these comments and applying them to improving this malfunction in future designs as we, well, unknowingly do their field testing?



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I had the same problem (Camera stabilizer is not available) 3 days into my Thailand vacation. The Casio authorized repair centre says the ONLY solution is to return the camera for replacement of the lens assembly. In my case, they did not have the part and instead, gave me a USED replacement camera. Battery door is loose. File names are inconsistent (started at 395 on the USED camera and then it went to somewhere in the 200's and then started filling in starting at 1. Was also producing numerous 'globes' (lens reflections?) on many shots.

Although my original camera was only 6 days old when it died suddenly and inexplicably, Casio continues to refuse to give me a new camera, leaving me with the used, malfunctioning junk. Numerous emails have not helped. Casio is NOT a good choice to buy a camera from. Period. They should have stuck to calculators.

Posted on Jan 21, 2008


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1 Answer

Camera Stabilizer not available

make sure that you are using the right scene mode. for example if you are using night mode then maybe the stabilizer is not available for tha mode.
try changing modes to see if it becomes available

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1 Answer

Camera stabilizer is not available

check menu options is reasonable and first solutions. maybe is stabilizer turned off and you got the message. read the camera manual carefully, there is described how to turn on and turn off stabilizer. in manual, troubleshooting chapter has many solutions for camera and try to find one for stabilizer.
if all this can't help you go to service, something is wrong with camera software.

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Camera stabiliser not available

Here is what I have found in Casio website: (

Q23. What should I do when the error message "Camera Stabilizer is not available." appears? spacer.gif A23. Turn the camera off and then back on again. If the same message appears after you turn power back on, contact a CASIO service center or your original retailer.

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You should never install a firmware upgrade when you have a stabilizer error. That error message is something that needs to be sent into repairs to have fixed. Send it into repairs and they will send you an estimate on what it would cost to fix it. Give them a call at 800-706-2534 option 2, and most of those are covered by warranty.

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Hey Go here
Download the latest firmware. Install it. Like the rest of the people. It seems like we all dropped it. And updating the firmware seems to help a bit.
Meaning you can now use tha Camera and take pictures, but when you turn it on, you will get the same error message for like a second. Then the Camera is back to normal.
If its under warranty take it back. And dont tell them it was dropped.
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You need to send your camera in. This is something that can't be fixed at home. Call repairs at 800-706-2534 option 2 and they can tell you where to send it.

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Camera Stabilizer is not available


The cmaera isl not permiting me to take pictures, opeining the lens results in error message Camera Stabilizer not available, then camera shuts down.

please provide me some solution

Oct 23, 2007 | Casio Exilim EX-V7 Digital Camera

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