Question about SanDisk Sansa e250 MP3 Player

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Sansa 250R ~ It will not reformat

After many attempts at fixing my problem, I have searched the site and have not been able to find my specific problem. My daughter's Sansa 250R is now stuck in Load image failed at start up. I have entered the Recovery Mode and when I try to put the newest firmware in the 16 MB Format folder it will go in, but when I try to exit recovery mode the firmware file does not "install" the player just says safe to disconnect USB Exit USB 2.0 MSD mode instead of rnning the firmware. When I turn it back on, still Load imge failed message. I have tried to format the drive with Sansa Updater, Windows, etc, but it still will not update in Recovery mode. Any suggestions? If I could get it to take the update in recovery mode, I think everything will work out fine. Thanks for any help!!!

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  • Jalisa Dec 28, 2007

    When i turn on my Mp3 player is says "load main image failed Swicth to recovery mode" i treid to switch to Recovery Mode by holding the "record Button" and the Menu button. But it still won't take me to Recovery Mode.

  • Mary Schneider
    Mary Schneider Dec 28, 2007

    For Jalisa~



    Do you have the button on the very top on hold you will see orange beside where you slide it. Do this before you turn the MP3 on. Push and hold menu and record at the same time. This should do it :)

  • Johnny Boi Mar 17, 2008

    im having the exact same problem the damn thing wants to be put in "recovery mode" but then does ntohign after doing so...

    im lost, so pls help

  • Cherbear1 May 19, 2008

    anyone find a soulition too this problem? I am feeling kinda defeded here, I've tried all the above and even replaced the bettery nothing......the unit won't give either way!

  • Anonymous Dec 20, 2008

    Same problem,,,

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How can i refresh the data base, tks

Posted on Feb 07, 2008

  • loraves Feb 07, 2008

    how can i refresh the data base

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