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My microwave start button doesn't push in to start my microwave

The microwave start button doesn't always activate the microwave.  i need to roll my finger around and around the button until finally it activates.  it sometimes takes a couple minutes!  it sometimes starts easily, but it isn't always at the same spot on the round button.

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  • vanc Dec 27, 2007

    it is a samsung MW5698W  1000W, 120V

  • Anonymous Dec 29, 2007

    yes, I have the exact same problem with the Samsung MW5698W I have!

    start button doesn't push in to start my microwave. i have to push it some time for a minute !! some other time it start after one or two pushes. Seems to me that it get easier when the microwave was just used.

  • vanc Jan 18, 2008

    sorry- it is a button starter.  i suppose underneath the membrane could be worn out, but who knows.  

  • Anonymous Mar 30, 2014

    RECENTLY WHEN TURNING ON FOR 2 MINUTES IT DOES NOT ALWAYS FINISH - IT JUST TURNS OFF

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  • Microwave Ovens Master
  • 9,098 Answers

The keypad is a thin plastic membrane type that is glued to the plastic control panel frame.

It's most likely that the keypad is worn out or possibly you have a flaky door switch.

We have full details, critical safety, disassembly, and troubleshooting info (as well as door switch testing info) at our site. You'll find a link to our site in our listing here on FixYa: http://tinyurl.com/yzjozk

You can usually order Samsung parts (either the keypad / membrane switch or control panel with keypad) from http://www.samsungparts.com but that model number is not showing up, so you may have to call or e-mail them through their site.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Jan 13, 2008

  • William Miller
    William Miller Jan 20, 2008

    This appears to be a very old or very new model. I'm only getting spotty information about it.

    Is that a Canadian model?

    Can you post a photo of the control panel area?

    If it uses a plastic start button, there will be a switch (same type as a door switch) that the button activates. That switch would need to be replaced.

    As per my previous reply:

    We have full details, critical safety, disassembly, and troubleshooting
    info (as well as door switch testing info) at our site. You'll find a
    link to our site in our listing here on FixYa:http://tinyurl.com/yzjozk

  • William Miller
    William Miller Jan 26, 2008

    .
    You gave me a rating before I was fully finished....

    Here you go:

    If it uses a plastic start button, there will be a switch (same type as
    a door switch) that the button activates. That switch would need to be
    replaced.

    As per my previous reply:

    We have full details, critical safety, disassembly, and troubleshooting
    info (as well as door switch testing info) at our site. You'll find a
    link to our site in our listing here on FixYa:http://tinyurl.com/yzjozk


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