I took out the battery without turning the phone off and i then replaced the battery and the phone has a white screen with the hour glass loading endlessly,it has been goin for days. i tried taking out the battery,holding down on alt,del and cntrl, let me tell u it did not work. help me plz urgenly
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Hi! My phone had exactly the same problem a few days ago! I got a new battery - it worked fine for a couple of days and here we go again... It is dead! Please let me know what you did with your phone! I have a new BB curve! Thank you!
go to www.blackberry.com and download the desktop manager for your phone and service provider and reinstall the software. if it is an unlocked phone you need to navigate to the common files/rim and delete the vender file first.
If your BlackBerry gets covered in water, act fast and rationally, and you may be able to save your device.
1. DO NOT TRY TO TURN IT ON 2. Pull out the battery. 3. Please your device and battery into a bowl of uncooked rice to absorb any moisture. 4. Please it in a warm, dry place where it can receive direct sunlight. 5. Be patient. It is recommended that you leave it in there for at least 48 hours. 6. After 48 hours, put the battery back in and power on.
FIRST CHECK WITH YOUR PHONE PROVIDER to see if you must use a special version of software ! If not proceed >>
BEFORE ANYTHING !!!! use the desktop software to backup your data on the BB (if you can) and save the file to the desktop. next go to https://www.blackberry.com/Downloads/entry.do?code=577BCC914F9E55D5E4E4F82F9F00E7D4you need to download (use pull down menu)blackberry desktop software 4.6 and the Blackberry device software for your model phone. install the desktop software first then the device software.. this can take maybe an hour (not including the download time)