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Posted on Dec 27, 2007

Lens is stuck on camera.  it won't retract - Canon PowerShot SX100 IS Digital Camera

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  • Anonymous Dec 29, 2007

    when the power is switched onthe lens comes out and the sign on the screen reads, switch power off and on again, when i do this the lens does not retract even though the power is off.

  • Anonymous Dec 29, 2007

    when the power is switched on the lens comes out , a sign appears, turn power off and on again, the lens does not retract, even when the power is off,

  • FixitMOMS Jan 15, 2008

    Same problem here the lens wont retract but a little bit, but to add i get a message lense error and the camera switches off. what goes with this anyone know.. its my sons camera, hes great with it and enjoys pic taking at his age of 17. IM SICK, I got it for his birthday and he saved no reciept or packaging.. HELP.. any camera buff there that may know a solution that i may do other than try to take it into a shop and have them rip me to tell me they cant fix it..

    MOM IN NEED OF CAMERA HELP

  • Anonymous Jan 31, 2008

    me too only the red on light flashes thats it!

  • oppa Mar 21, 2008

    My lens is stuck; it doesnt get out. I received the message turn the power off and on again; I try and try on and off again but the lens keeps stuck.

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  • Posted on Jun 02, 2008
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This is an entirely hardware issue......Please immediately visit any nearest service centre...

A

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Step on it with the heel of your 6"pump

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  • Posted on Jun 04, 2008
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If you feel like recycling your camera contact me at critical1 (at) hotmail (dot) com

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critical1

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  • Posted on Jan 04, 2008
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When the power is switched on the lens does not come out. The screen reads ZOOM ERROR.

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Lens error

There is a possibility that a bit of grit or debris has got stuck in the retraction mechanism or the lens has been knocked out of alignment.

The camera will have switches inside to tell it when the lens is retracted or extended and if it doesn't make contact within the expected time then it will give this error.

If the there is no warrantee or you dont mind voiding it then I would suggest carefully disassembling the camera and turning the retraction motor by hand to see where the problem is.

 

Please comment again if you discover anything.

Good luck

 

 

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Hi I slipped in the garage and dropped the camera when it was on==batteries came out and lens of course didn't fully retract. Put batteries back in and the green light comes on and beeps but won't...

Sorry about your moms camera Terry... but it sounds like it needs the lens replaced. If the lens is stuck out at an angle you can *SNAP* the inner lens section back into place if you're lucky, and it will work again like normal.

I don't know your model, but a refurb lens can usually be installed for about $75 including return shipping. You should check the replacement cost of a used camera and see which is cheaper in the long run.

Hope this helps!

Thomas Drayton
Owner, Darntoothysam.com Digital Camera Repair
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