Question about Sony KDF-E60A20 60 in. LCD HDTV

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SONY 60" KDF-60XS955 power goes off and on every 30 sec I have the same 30 sec on/off problem with a Sony KDF-E60A20 60 in. HDTV LCD Television.  However, the actual power does not go off completely, just the video and audio for 30 sec. I'm dealing with the service/support line now. Luckily, they say that the warranty is 18 months on a LCD rear-proj and not the 12 months that the warranty card states. Additionally, I purchased this TV from Costco who gives another 24 month warranty beyond the manufacturers 18 months. Costco ROCKS!! I'm not sure what the problem is quite yet, but I hope they can get it fixed soon. Any ideas? Do I need a new bulb? Thanks for the assistance.

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  • eltonaa Jan 12, 2008

    The TV was finally repaired. Service tech ran diagnostics and after conferring with Sony replaced not only the bulb, but the ballast as well. Everything now works as usual.

    After looking at the old lamp, there was some fogging of the lens which he says is an indicator that the lamp was on its way out. He said that these lamps have an average live span of 18 months. Mine lasted about 15 months. One other thing to note, he mentioned that the thing that weakens the bulbs most is when the TV gets turned on and off constantly. It is the heating and cooling of the lamp that weakens it. He suggested to just keep it on if you know that you'll be watching again soon. Does anyone else find that true??

    Stanfield, he didn't say anything about the fan. I do not know how much the bulb cost since it was covered by the costco extended warranty.

  • brandon stanfield May 11, 2010

    how much where the bulbs and did u ask about the fan motor It sure sounds like the fan motor is getting weak and not cooling the bulbs good enough therefore causing the sensor to pick up to much heat

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2 Answers

I had this problem and ordered a new replacement XL2200 lamp from Sony and that fixed it. By the way, the lamp installs from the front so there's no need to pull your TV out from the wall. Look at you manual, it is accurate in this respect. My lamp only lasted about 15 months. It costs $200 plus about $16 to ship. ou can order direct from Sony on line service.

Tom

Posted on Feb 27, 2008

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Its the bulb i have the same problem with that model the service tech said life spann on bulb is 2years he replaced it fixed you have to readjust all the pic settings because new bulb make pic too bright

Posted on Dec 27, 2007

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Jan 18, 2016 | Televison & Video

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Models: KDF-60XS955 / KDF-55XS955

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Sony KDF-60XS955 Service Manual Download

on May 08, 2010 | Sony Grand WEGA KDF-60XS955 60" Rear...

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Sony KDF-60XS955 Service Manual Download


Download Sony KDF-60XS955 HDTV Service Manual

Models: KDF-60XS955 / KDF-55XS955

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Follow this link (& click FREE) to download a pdf version of the Sony KDF-60XS955 HDTV Service documentation.

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on May 08, 2010 | Sony Grand WEGA KDF-60XS955 60" Rear...

1 Answer

My sony television model kdf-e60a20 goes blank with no picture or sound for 45 seconds and then comes back on periodically during viewing.


Time to replace lamp as existing lamp is reaching to end of its working life and causing problem.
Lamp replacement procedure is easy and written in user manual.

Sep 04, 2010 | Sony KDF-E60A20 60 in. LCD HDTV

2 Answers

While tv is on, at times screen just blacks out ...then comes on again.....audio remains but picture fades in and out....often


Replace lamp in tv because symptom shows lamp is near to end of its working hours life and causing that problem.
If lamp has not been replaced in tv in last 2-3 years, its time to replace it to solve the issue.
Lamp replacement procedure is easy and written in user manual.
Thanks.

Aug 29, 2010 | Sony KDF-E60A20 60 in. LCD HDTV

1 Answer

The picture goes off, the power/standby light


Sony KDF-60XS955 picture goes and power/standby light light flashes


Hi,

Most likely you have bulb failure. First step in troubleshooting is "Change the Lamp or Bulb". Lightning, power line bumps and collisions with vacuum cleaners can all shorten lamp life. Rough handling in shipment can also happen without your knowledge.

+90% of all Sony LCD Rear Projector "No Picture or Intermittent Picture" faults are related to bulb failure.

If new lamp does not improve the situation, then hands-on troubleshooting by someone that has parts and knows how the unit works is the only practical remedy.

easyab


Mar 14, 2010 | Sony Grand WEGA KDF-60XS955 60" Rear...

2 Answers

Sony 60 model kdf-e60a20 wega


is the led blinking anything? When was the last time you replaced the lamp? A bad lamp can cause this kind of problem.

Dec 01, 2009 | Sony KDF-E60A20 60 in. LCD HDTV

1 Answer

Sony KDF-E60A20 60 in. LCD Television picture goes black


yas same thing happend to me replaced buld now is fine

Dec 05, 2008 | Sony KDF-E60A20 60 in. LCD HDTV

2 Answers

SONY 60" KDF-60XS955 power goes off and on every 30 sec


..got the lamp changed too..back to be where it was before, working perfectly good...saved a lot of mone from having it serviced at home...thank you all for the info....

Dec 08, 2007 | Sony Grand WEGA KDF-60XS955 60" Rear...

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