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Internet connexion I'm trying to connect to internet. I took the connexion from the modem, but it always says i'm disconnected. do i have to program something? I went in "d?marrer" and "panneau de configuration" than "propri?t?s de internet", but i don't really know what to look for? thanks

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Re: internet connexion

Hello marieclaude,

How exactly are you trying to connect? via modem, if that is the case the "disconnected" warning or notice you are seeing is probably the LAN line. That is the other port that looks like a telephone jack, but is a little bigger.

If you can get online and there is no problem except that annoying notice you can; go to control panel, double click 'network connections', right click the 'Local Area Connection' next to it should read - disconnected, after right click - select 'disable'.

Now you won't get that message or that box with the red x in the corner anymore. If you ever do need to connect through that port in the future, you will have to go back to control panel, follow same steps and then select - 'enable'.



Posted on Dec 27, 2007

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Make sure your firewall is not blocking your ability to go to websites. I saw this the other day, somehow the users firewall was set to block all internet traffic out of the computer.
Disconnect ALL cables from the modem and routericon1.png: internet cable, power, (and ethernet). You can leave the computers on, but if this doesn't work , try it with the computers off.

Connect the modem, cableicon1.png, ethernet, and power. modem .
Connect power on router, Wait until router has a connection
then connect ethernet from modem,
then one by one connect the computer ethernet lines to the router.

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You can get your Ip address by reset your modem or contact your ISP (Internet Service Provider). If it is no so or they fail to provide the IP address to you, then you can get your ip address from the site

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I am unable to use the bluetooth app in my laptop..the moment i open, it shows error 797 a connection to the remote access server was not made because the modem was not found.......please help me..........

This is for GPRS connection
You must have from your network provider: the internet access point name, your user name and password.
Download and unzip the attached file in a folder on your desktop

1- Disconnect the device from your desktop
2- On the Activesync icon on your desktop, open "Connection Settings". Uncheck "Allow USB Connection".
3- On your device: Go to "Beam" (in Settings/Connections), and uncheck "Receive all Incoming beams".
4- Then in Programs, click on "Wireless Modem". With the Connection type on USB, click on "Start".
5- Now, connect your device to the desktop. The "Found New Hardware Wizard" starts on your desktop. Click "Install from a specific location", then "Don't search. I will choose...", then click on "Modems", and "Have Disk..." and go to the folder where you unzipped the attached file.
The HTC USB Modem will be shown in the compatible hardware: click to install. Continue if you receive the alert of the software not passing the Windows XP compatibility test (Continue anyway). Finish.
6- Now, in Control Panel of your desktop, open "Phone and Modem Options". Select the "HTC USB Modem" and click on "Properties". In the "Advanced" tab type for "Extra initialization commands":
where xxx is your internet access point.
Click OK to finish.
7- On your device (always open in the Wireless Modem program), click on Tools/Options. Check the Preset GPRS connections and write in the APN, your network provider internet access point.
8- Finally, on your desktop, go to "Network Connections" and click "Create a new connection". Choose "Connect to the internet", then "Set up my connection manually". Click "Connect using a dial-up modem", then give a name to your ISP. In phone number type *99#. Get username and password from your network provider.

Better keep a shortcut of this connection on your desktop for quick access.

Each time you want to use your device as a modem:
Disconnect your device
Disable Activesync from your desktop by unchecking the "Allow USB connection"
Open Wireless Modem on your device and push on Start (with the Connection Type on USB)
Connect your device, then dial from your desktop using the shortcut you created

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f your modem isn't getting an answer from your ISP
  • 1 Make sure that the cable is correctly connected to both a phone line and your modem and that, if you're using an external modem, it's connected to the PC.
  • 2 Dial the access number for your Internet service provider (ISP) with a regular telephone and listen for a data tone. If you don't get one, then you have the wrong number or your ISP is down.
  • 3 If your modem is internal, skip this step. Unplug the power cord from your modem and shut down your computer. Plug the modem back in and restart your computer.
  • 4 If you have another modem cable that you can use to connect the computer to the modem, swap it with your current cable to rule out a bad cable.
  • If your connection is refused by your ISP
  • 1 Make sure your username and password are still correct. These are usually entered through a connection program that your ISP provided. You will probably have to retype your password, as you won't be able to read it on-screen.
  • 2 Locate the TCP/IP settings for your computer. In Windows, these are found in the Network and Dial-up Connection control panels. In Mac OS 9.2 and earlier, they're in the TCP/IP control panel. In Mac OS X, they're in the Network section of System Preferences.
  • 3 Check that the host name and domain name information are correctly entered in the TCP/IP settings. This information should have been supplied by your ISP.
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  • 1 Call your ISP's support number to find out if you have been affected by a service outage.
  • 2 Unplug the power from your modem (whether it's telephone, DSL or cable) for at least 10 seconds, shut down your computer, plug the modem back in and restart your computer.
  • If your connection seems too slow
  • 1 Set your Windows computer to MS-DOS mode: Click on Start, Programs, MS-DOS Prompt.
  • 2 Type "ping" followed by an Internet domain name--for example, or Macintosh users with OS X can use Apple's Network Utility program to "ping." Earlier versions of Mac OS don't have it built in, but freeware programs are available on the Web.
  • 3 You should get a report saying how many milliseconds it took for your "ping" to reach the destination. A computer communicating with the Internet via a 56-KBps modem connection might typically have a 0.3-second (300-ms) or longer ping. Anything longer than 5 seconds (5,000 ms) indicates a problem with your connection that might be the fault of your ISP.

  • Read more: How to Troubleshoot an Internet Connection '

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