Question about Apple iPod nano

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Ipod nano 3rd generation not recognised by computor

Sorry if im repeating myself but im at the end of my tether and just feel like ive wasted 150 quid.
purchased ipod nano 3rd generation, downloaded itunes (successfully) latest version 7. i have windows xp. then plugged in ipod, it started charging and was then supposed to show me a set up assistant to register my ipod and to sync with computor. no such look. when i plugged it in it shows a message usb device not recognised. i have tried it in all my usb ports front and back. i have also tried to reset my ipod (which i read about in other posts) but to no avail still shows the same message.
i have also gone onto the help on itunes site and run diagnostic test and it says no ipod found (all other tests successful) it then shows the reason is error message no FireWire (IEEE 1394) Host Controller Found.
i have tried to uninstall itunes and reinstall, i have tried to install and older versions as most seem to think that the newer version has problems with windows xp.

please please please help

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  • Anonymous Mar 22, 2008

    Within a few minutes of pluging the ipod in the usb port a message saids it is not recognized.


  • Anonymous Mar 24, 2008

    my third generation apple ipod has a folder icon with an exclamatio mark. i don't know what to do. i've done nothing...



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Right-click on your desktop, then click the Advanced tab. Then you should see on the lower left where it says screen resolution. Set this to 1024x768. This will allow you to see the setup assistant.

Posted on Dec 30, 2007


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I have the same ipod and had the same problem - I ignored itunes and the computer and went to "real player" and treated it like an mp3 player and in real player you pick your music you want to burn to a cd but go to "device" column and change the destination from burning to your internal cd burner to the external drive which is the ipod and it downloaded perfect! hope this helps

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To reset your iPod:
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I think your Ipod charger/usb slot is damaged.
Take it to a repair shop is the only solution

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It could be that the interface on the IPod is bad or the IPod cable is bad. I would try another cable to see if that fixes the problem.

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for hayzlbe: connect it to its AC charger when you're connecting to a computer. n make sure you have an USB 2 port

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You can only sync an ipod with itunes software, it doesn't come with the ipod though.

Go here:

On the right hand side it says itunes 7 Download now. That's the software you need to use with an ipod.

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