Whenever I transfer a movie file over to the external hard drive it reduces it size and only gives about 20 minutes of the movie file. How or what can be done to fix this problem, I bought this external hard drive to place movies and music on it. Please provide me with advise
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It sounds as though your issue is one of in adequate power. Do both the external HDD have their own power source, or are they powered through USB? if they are powered through USB it may be that as soon as the second drive spins up to transfer the files, it overwhelms the limited power of the laptop. You can try it with the laptop plugged in (though this may not provide it with more power than the battery) or by purchasing a usb hub with its own external power source so that it is not drawing power from the laptop, or purchase an external hard drive with its own power source
The other option is simpler and free, and its to copy the files first to your laptops own HDD, then unplug the source external hard drive, and then plug in the drive you want to copy to, then transfer the files from your laptops hard drive. This will of course take twice as long, but will cost you nothing.
The Western Digital My Passport line, besides the Essential Series, is originally formated for a Mac (in the HFS+ format) and as such cannot be read by Windows PCs. You can either get a program to read the External such as Macdrive, or format it to NTFS or FAT32; formats that are readable by Windows. I would recommend formatting it to NTFS, because you can only transfer up to 4 Gigabyte files to FAT32, while NTFS is nearly limitless.
have the files been deleted from the laptop? if not i would simply do a fresh format on the external and re migrate data. if they are then you can get software such as undelete or recover my files to restore your deleted data off of your laptop drive.
1. You need to check how much free disk space is available on your laptop.
2. You need to check what duplicated files you have on both the laptop and the external hard drive and which is the latest version.
3. You need to decide to move the latest versions of the data files from the external hard drive to the laptop. This automatically delete these from the external hard drive. The older versions on the external hard drive can be deleted.
4. Now you need to check how much data is stored on your external hard drive.
5. If the amount of data stored on the external hard drive exceeds the available disk space on the laptop, then you cannot copy these files to the laptop.
6. If you have sufficient disk space on the laptop you can copy the data from the external hard drive to the laptop. I suggest you make a folder to copy this data to it.
You can now delete all the data from the external hard drive or you can format the external hard drive to make a clean external hard drive.
The lack of free space iis on your internal HD not the external. Whenever transferring files from one drive to another, you are acturally making a copy of the file to be transferred and sending the copy to the new drive. If your internal HD is nearly full, you can try to Cut and Paste the files to the external, or clear up more space on your internal b/4 tryiing to move the bigger files. Best of luck.
Did you install the drivers for the drive? Is it recognised in Windows as a device? If not, try reconnecting and Windows should prompt you to install the drivers, Assuming the drive is recognised by WIndows, then are a few causes for not transferring data. I've attached a link to Western Digital's FAQ regarding Data Transfer problems with your drive....
Several page of possible solutions are listed above.... however, you can refine the search if it is only happening when running specific apps or @ specific times. The answer you seek is located in this link. If you can provide more details on the type of file(s) you are trying to transfer and how, I'll refine the solution for you....