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CD and DVD Drives Not Working

Both CD and DVD drives are not working. It asks for "insert a disc" or sometimes blank. It can not open file or write file. It does not recognize anything is in the drive.

Icons are there; device drivers are there; device status says "This device is working properly".

PC has XP. Other programs run okay. Floppy drive is okay.

Thanks for any suggestions.

Howard

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  • howard_bcr Dec 29, 2007

    Thanks for your fast response. I have not installed or removed any HD or CD/DVD drives prior to this problem. It just quit one day.

    This PC has two internal drives, one CD and one DVD read only drives; connected to the USB bus are one CD R/W and one DVD R/W drives. First I thought maybe the lenses were dirty or I corrupted the registry. But, how could all 4 drives went bad the same time, so I ruled out the lenses problem. Maybe it's still a registry problem??

    Icons are there; device drivers are there; device status says "This device is working properly". Right click on icon and click on reject and it rejects. However, when I "open" or "explore", it asks for "Please insert a disk into drive __", when a disk is already in the drive. Tried several times with different disks.

    The internal DVD drive is Liteon DVD-ROM LTD163 and the internal CD drive is Compaq CD-ROM LTN403.

    The problem is that I can not reinstall the original drivers, because the drives are not working. If it's really the drivers, I can always go to the manufacturing sites and download them. I don't think it is a driver problem.

    Thanks.

  • howard_bcr Dec 30, 2007

    Thanks Jaylex,

    I don't think it's the USB drives that are stealing the drive letters. The two internal drives have the same problem when I disconnected the external drives, power and cable.
    With the two internal drives disconnected, power and signal, the external drives don't work either. I suspect it's the OS or registry problem. What do you think?
    This weekend, I'm going to remove all the drives and reconnect one at a time and see if this solves the problem.

    Howard

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  • 417 Answers

Have you recently installed a new Hard disk or a New CD. If so open cover of the PC and check that the cables are connected correctly and that the red strip on the data cable is nearest to the power cable. Also make sure that the jumper settings are correct if they are connected to the same IDE port (Cable) then there should be one that is a master and one that is a slave.


Please try these

Hope this is some sort of help
J

Posted on Dec 27, 2007

  • Jason Collin
    Jason Collin Dec 30, 2007

    I also don't think that it is a driver issue have you tried removing the usb drives as sometimes they steal the drive letters for your fixed drives. I this works what you will need to do is right hand click on the cd or dvd drive and then goto properties.

    Within there you can change the drive letter to a fixed one. Once you have done that plug in you usb drives and they will take the next available drive letter.

    Hope this works for you.
    J

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