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Re: CD and DVD Drives Not Working
Have you recently installed a new Hard disk or a New CD. If so open cover of the PC and check that the cables are connected correctly and that the red strip on the data cable is nearest to the power cable. Also make sure that the jumper settings are correct if they are connected to the same IDE port (Cable) then there should be one that is a master and one that is a slave.
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are you burning a cd or dvd? burning a cd is pretty easy...windows will do most of the work for you. put a blank cd in your cd rom/ dvd burner drive. it will ask you what you want to do with the blank cd...vista usually asks you to format the disk...select ok.....a blank box will pop up....drag and drop your files to be burned into the blank box.....once you are done putting your media onto the disc....eject the disk...before the drive opens a box at the bottom of the screen says that the disc is being prepared for use on other computers. when it ejects, it should be done....you can try to put it back in to the cd drive and see if your data/media files are on the disc. ......now burning a dvd is alot more complicated....do you have software for burning dvd media? if you do, they have help me files and tutorials........some more good advice....youtube also shows good tutorial vids on burning. just type in "burn a cd or dvd".
This problem is normal and exists with many CD/DVD drives. On some of the drives, if you put in blank discs and try to open the disc in My Computer or Windows Explorer, Windows displays no contents or a blank disc. Whereas on other drives, you get the error message that you mentioned about incorrect function.
What software are you using to burn CDs or DVDs? Are you able to burn CDs but not DVDs or you can't burn both the discs? Did you try a CDs with a different make/manufacturer? Some drives refuse on some disc makes. Try another disc and another writing speed, or try the lowest writing speed available with your software.
Have you tried using an disc optical lens cleaner? Try that first. Unfortunately, these things do just quit sometimes, just like Hard Drives. You may have to just resort to using external usb drive or replace the internal drive.
Let's make sure that Nero is not causing the problem. Try this: -Insert a blank CD or DVD -Find a file that you want to burn to disc -Right-Click on said file and select Send To --> DVD-RW Drive (D:) (or whatever your recordable drive is labeled) -Open My Computer, double click on your recordable drive - You should see your file ready to be burned to disc - In the left-hand panel, you should see a link that says "Burn these files to disc" or something similar - click this link and see what happens
If this process works and properly burns a disc, your issue is not with your drive but with Nero. If this process does NOT work, then you may need to reinstall drivers for your DVD writer or replace the drive if it is faulty.
Hope this helps. Please take a moment to rate this solution. Thanks.
First, if you have an ordinary cd, so we can make sure the drive is working. If you've done that or know it's working, it usually depends on the software you're using, whether you pick data cd, or data dvd, etc. See if your drive is working and let me know. Please don't rate this 'til I've solved you're problem.
Two possibilities that are immediately apparent. One, the lens on the
drive is dirty. Stop by a department store and buy a CD/DVD laser lens
cleaner CD and put it in the drive several times, making sure that it
tries to read it each time. This can brush away the debris on the lens
and it may work again. Two, the drive motor or lens assembly (that
moves) has failed. My experience is that these drives have a 2-3 year
life span. Luckily, they are now bargain-priced and you can pick them
up at your local discount store and replace them yourself.