Question about Microsoft Xbox 360 Console

1 Answer

Xbox 360 my xbox 360 scratches the disc one complete circle in the same spot what could be causing this problem

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 4 Answers
Re: xbox 360

Alright, i had a couple of my disks scratched and usually its because you xbox is standing vertically

Posted on Dec 28, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

What causes xbox 360 to freeze

A scratched disc. A bad spot on the hard drive. Overheating. Network issues. What are your specific symptoms?

Dec 06, 2011 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 has scratched circles into one of my discs what do I have to do?

Go to a video rental store that has a disc bufferer and ask them to buff it for you. You might have to go to some different stores to check and they might charge you for buffing the disc.

Jun 12, 2010 | Microsoft Xbox 360 Console

3 Answers

Have xbox 360, and new fallout 3 game of the year!!! play the game for 2 weeks ,the game loads, but when you start to move your character the game goes to blue screen or says it can't read disc!! and goes...

if it just has scratches then spread toothpaste all around it dry then wash it off with water and dry it completely but if it has a perfect scratched circle then u gotta replace it cause if it has that circle it wont work anymore, thats why gamestop has a new deal for a few more dollars that if that circle happens they replace it for free

Mar 31, 2010 | Microsoft Xbox 360 Console

2 Answers



Xbox DVD-Drive's often scratch circles into your discs and some even got malfunctioning lasers that will burn rings into games.
To prevent the circular scratched from happening avoid moving your console at any time while it is running however it often also occurs just in regular use especially for older consoles with Hitachi or Samsung drives.
As far as I know Microsoft replaces discs that were clearly damaged by a console free of charge, at least here in Europe they do.
Try calling Xbox Customer Support and ask for a replacement it is worth a try for sure even if they shouldnt replace it they will at least give you a 1-month subscription for Xbox LIVE in exchange.

I hope this helps and Good luck!

Kind regards,

Feb 21, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 Disc stops playing

I have another problem.
My 360 scratches all my discs and makes the perfect circle scratch

Jan 03, 2009 | Microsoft Xbox 360 Console

1 Answer

Game wont play

thats maybe because you play your xbox laying it flat on its side therefore the cicle scratch this could cause many errors i recomend you 1:put the xbox straight up(unless thats not the case)2: clean that disk to minimize errors if you need any more help contact me at

Oct 05, 2008 | Microsoft Xbox 360 Console

2 Answers

Disk Scratched By Xbox 360

Lazer burn!!!happens to a load of my discs too usually doesnt kill em though

Mar 26, 2008 | Microsoft Xbox 360 Console

4 Answers

My xbox 360 game keep getting scratched when i play

Jan 14, 2008 | Microsoft Xbox 360 Console

4 Answers

Xbox 360 scratching my discs

the laser may need to be adjusted. we had a playstation 2 that would do that and until we had the laser adjusted did it stop doing it. connie

Jun 26, 2007 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

Related Topics:

69 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles Experts

Troy Gorman
Troy Gorman

Level 3 Expert

508 Answers

Pablo Gonzalez

Level 3 Expert

733 Answers

Martin Murray

Level 3 Expert

1614 Answers

Are you a Microsoft Video Game Console Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides