MY SANSA e200 WONT DOWNLOAD MY VIDEOS!

When syncing to wmp 11 it will ask if you want existing files deleted say no.
On n off: Try connecting it to another computer the back straight to the motherboard this should be USB 2.0 and see if it will recognize it as sansa or Drive/removable drive. if it does then download the sansa update software and install it. Make sure you disconnect the sansa and connect it when asked. This will update your sansas firmware and add the Usb Mode. Try to connect it to your computer at home it should recognize If not try a laptop.... link for update software (http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe)

Hello,

How to handle pics and videos on the Sansa e200, see next link:
http://kb.sandisk.com/app/answers/detail/a_id/564/kw/media%20converter/r_id/101834
These are videos showing how to add pics and videos on the player, using the Sansa Media Converter.

Download the Sansa Media Converter:
http://mp3support.sandisk.com/sansa/SMC
Allow the download when blocked, to start downloading.

Guides for the e200 series:
e200v1:
http://mp3support.sandisk.com/downloads/um/e200v1_userguide_en.pdf
e200v2:
http://mp3support.sandisk.com/downloads/um/e200v2_userguide_en.pdf
e200r Rhapsody:
http://mp3support.sandisk.com/downloads/um/e200r_userguide_en.pdf

Try connecting it to another computer and see if it will recognize it as sansa or removable drive. if it does then download the sansa update software and install it. Make sure you disconnect the sansa and connect it when asked. This will update your sansa and add the Usb Mode. Try to connect it to your computer at home it should recognize.... link for update software (http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe) download to a flash drive much easier Make sure USB mode is MSC I use my computer to drag and drop my music from my music folder to the sansa media folder.... Open my computer click on folder what ever folder has your music in it and drag to media folder and drop (click on the (+)where it say's sansa )

Here is the support page for your product that you may also download the user manual from.
http://www.sansa.com/support/sansa_e200/troubleshooting

I know this is only part of the solution:
- turn off your sansa clip
- put the slide button on hold
- press the centered button while connecting the sansa clip to your pc
the sansa clip will now be visible as a removable disk under 'my computer' :-)

I don't yet know how to proceed from here on

Did you try to plug the mp3 player in to the usb while the CD was in?

if the computer can find ur sansa(or 16mb format) you should rightcliick and format it. this will delete ur music, videos, etc but it will make ur player usable

Try to do a manual reset for your device.if that doens help you might have to replace the device...

Make sure player's usb menu is set to MSC, so computer will recognize it. Not sure why, but sometimes it helps to try another usb port on the computer. Good luck.

Make sure the USB portion of the menu is set to MSC. This should enable your computer to recognize the player.