Question about Compaq Presario 5000 PC Desktop

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Can not get to my desktop.... HELP

When I turn on my computer it does not go any further than a black screen that says Compaq, does not go to my desktop? what the problem?

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  • lamntin Jan 15, 2009

    You have to be able to get the PC to react inorder to go into the setup BIOS while booting up. The screen is STILL; no commands are accepted. This did not help solve my problem

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Go into Setup of the BIOS while booting up and check to see if the computer is seeing the hard drive, if it is not replace the hard drive and reload the O.S. if it does see the hard drive try booting in the safe mode or the last known good configuration mode. BPCS

Posted on Dec 27, 2007

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