Question about Compaq Presario 5000 PC Desktop

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Can not get to my desktop.... HELP

When I turn on my computer it does not go any further than a black screen that says Compaq, does not go to my desktop? what the problem?

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Re: Can not get to my desktop.... HELP

Go into Setup of the BIOS while booting up and check to see if the computer is seeing the hard drive, if it is not replace the hard drive and reload the O.S. if it does see the hard drive try booting in the safe mode or the last known good configuration mode. BPCS

Posted on Dec 27, 2007

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