Question about Compaq Presario 5000 PC Desktop

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Virus when i turn on my coumputer my icons dont work then the coumputer turns off on it own

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Go with safe mode and go START - RUN then type MSCONFIG and desable all programs ( just do not desable ANTIVIRUS ) rebot pc and rate me as FIXYA! ;)

Posted on Dec 27, 2007

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Posted on Jan 02, 2017

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Scan your computer with an anti-virus. It could an anti-virus infection. After scanning it, restart your computer and then check if you have the problem again.

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Hi, Michelle.
Need a little more info...was this a "free" anti-virus program offering to scan pc/laptop free? for viruses?You didn't give any personal info out to it, did you?
Can you get to "safe mode"? If so, in safe mode go to control panel; add/remove programs;uninstall this program...if it won't let you, try doing a restore to a previous date prior to when you started getting this.
There is a "anti-virus" program that acts like a virus to get you to buy their removal tool.

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your infected with virus. try to remove hardrive and and put it to other pc scan it with updated antivirus. if you dont want to loss your files.if the files is not that important then you can format your unit using your windows cd.

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