Hi there,i got seious problem with my player,i swapt harddrive with brand new one,i set it with new firmware but when i turn it on its sayin:SE ERROR PLEASE CHECK..if you can help me with this i will be so happy,thankyou already,,firstname.lastname@example.org
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for erasing the data on it you perhaps can find such option by either browsing the data management or settings section in the player's menu or by hooking it up to a PC and erasing the music files on it by using the windows explorer(handle player like a small external harddrive, but just delete the unwanted files, do not format(!) it as this will erase the firmware (necessary for the player!) )as well.
Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
This means both systems contain a bug, or cookie. If the firmware you accessed isn't applying itself to the device, this means the system itself has been corrupted. Double check with your system configuration properties on each device, and tell me whats going on from there.
If your PC still recognizes the player, you can try to drop the firmware update onto the players mass storage area. Once you disconnect the player from the USB cable, the player should begin to update the firmware.
If this doesn't work, let me know. I can look into an alternative method for fixing your player.
Hi please try this steps. Turn off the player. Slide the hold switch to the other end for it to show the orange/red color. Then press and hold the menu button until it says welcome to recovery mode. Then if you haven't updated the firmware of the player this would be the best time to do it. Donwload the firmware update at their website and run it on your computer. When it asked you to connect a device connect the player and perform the update for the player hope this helps.