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Compaq Presario 7118US has no video

I have a Compaq Presario 7118US. All of a sudden, the computer will not boot up, or rather, we don't get a picture on the monitor. I tried a different monitor thinking it was the problem, but it did not work. It has a GE Force 2 video card in it and I thought maybe that was the problem. So I ordered another replacement card, put it in and it still does not work. Any suggestions? There was only one place to plug the card into the motherboard or I'd have tried it in another slot. MDavis

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Re: Compaq Presario 7118US has no video

Hello MDavis,

This may sound like a stupid suggestion, but does the motherboard have a built-in video card? If so sometimes they override the additional one, until it is set to use the additional one.

What happened before the picture died? Was the pc turned on and then all of a sudden went black? Was it turned off and then when you tried to turn it on - it wouldn't go on?

On the monitor, what do the lights look like when you turn on the pc? Is there a green light, does it turn orange? Is it always orange?


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Yes it could especially when it does not work on another monitor.
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ok two places to check

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You mean will the Asus ATI Radeon HD6450 with 1GB of graphics memory, work in a Compaq Presario SR2020NX Desktop PC?


The Compaq Presario SR2020NX Desktop PC has a PCI-Express x16 expansion slot.

{Motherboard illustration and photo are towards the bottom of the page}

Look at the specifications.
Scroll down to the heading - Expansion slots.

Three PCI. (PCI expansion slots)

One PCI Express x16 graphics.

Looking at the motherboard illustration, it is Wrong.
Shows - PCIEX1 (PCI E X1)
According to the specifications it is a PCIEX16 expansion slot. (PCI-E x16)

A PCI-Express x1 slot has 36 contact pins. 18 on each side.

In comparison a PCI slot {White} has 124 contact pins. 62 on each side.

Looking at the photo of the supposed PCI-E x1 slot they show, the black PCI-Ex1 slot is longer than the white PCI slots.

It is a PCI-Express x16 slot with 164 pins. 82 on each side.

The Asus ATI Radeon HD6450 uses a PCI-Express x16 expansion slot.

So you know the graphics card will fit. Low-profile to boot.

Power requirement:
The Compaq Presario SR2020NX desktop computer comes with a 300 Watt power supply.
(Although in actuality it's more like 70 percent of the maximum rated wattage. 210 Watts)

Enough power for the computer, and the graphics card.
ATI graphics cards do not use as much power as a comparable Nvidia graphics card.

Concerned that the Asus graphics card uses DDR3 graphics ram memory, and the Presario SR2020NX uses DDR2 Sdram ram memory?

Don't be. The graphics cards graphics memory runs independent of the computer's ram memory.

Information on PCI-Express,

For additional questions please post in a Comment.
(Top right of your page, blue Comment)


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Improve the experience for everyone by voting!

Unfortunately, I would either have to be in the chat mode or on the telephone with you to fully analyze your problem and provide a coherent answer. But don't despair because there is a little FREE program that may solve your problem.

It happens periodically that our computer shuts down, restarts, hibernates or some other weird thing when we really don't want it to. I'm going to pass on to you a FREE and hard to believe program from Microsoft! I have no idea why this little program hasn't been advertised but then I don't own their stock.

Just click on the following link and your problem should be solved: Download Microsoft's Fixit

I don't know your skill level so my suggestion is that you utilize the automatic function of Fixit.

Be a hero and fix your friends' computers; just don't tell them how you did it! That will be our little secret.

All the best,


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