It worked great for one month, then died. Replacing battery did not help. Diagnostics indicate that mouse is plugged in to USB port and working properly, but it isn't. USB port still functions for other devices. No mouse functions working at all. Touchpad still works.
Your mouse might have had an internal receptor problem, meaing it can not read the signal from the adapter. This sometimes happens with wireless products. Contact Toshiba and they should give you a new one free of charge since it seems it was a faulty product. Rate me if this helps!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Since its a wireless mouse, it will use pencil battery to communicate with the wireless dongle which is connected to the system.
Try replacing the battery. If not try to plug the wireless dongle on the other USB port.
Here are some trouble shooting steps you can try relatively easily....
If the mouse connects via a USB cable, try connecting it on another USB port while the laptop is on.
If it is an optical mouse, check to see if the LED(s) underneath are lit. Change ports until LED lights.
If you have another computer also with a USB mouse and it is working, try a mouse exchange. If the non-working mouse also does not work on the other computer and the mouse from the other computer works on your Toshiba Satellite laptop, the problem is likely with the non-working mouse.
Finally, If the non-working mouse is a wireless one, its battery may be dead. Try a new battery in it.
•Energy efficient : Conserve energy with PC sleep button. Monitor battery level with convenient on screen battery level indicator. Long battery life (keyboard - 12 months typical, mouse - 4 months typical).
So, the mouse _DOES_ need a new battery. Take it to a computer-store, to get them to sell you a new battery, after showing you how to remove the old battery.
If the red sensor that glows (on the bottom) is not on or flashing, you need new batteries. In that case, pry open the battery cover and replace. If it is on and it's not working. Try one of these things.
Click the reset button on both, the mouse and the usb adapter.
Making sure the device is installed properly, if not you might need a new mouse.
Hope this helped. Message me if it does or doesn't and I'll try to help more. (I have a Targus wireless mouse for my Toshiba laptop)
try this: plug in the USB key & check for the green light. Then go to start, control panel, & double click mouse (with whatever mouse works). Check the hardware tab and see it the computer is recognizing that the mouse is there. If it is there, it should be working fine. If not, then perhaps you need to reinstall the USB port drivers. Sometimes this will happen when you've upgraded from 1.0 to 2.0 USB ports.
just connect the transiever(the usb part) to the USB port.normally it will be recognized automatically. If not you shoul install the drivers. Dont forget to put batteries in the mouse. After that you should set up the connection between the transciever and the mouse. in most wireless mice there is a deep button under the mouse or hidden in the battery compartment you should push it and then push the button on the transciever( in some cases in the opposite order; first the transcievers button then the mouses button). usually an LED indicates that the connection have succeeded( either on the mouse or the transiever )
flashing on/off not connected.
continuous ON means connected.