Question about Sears TGE MP3 Player

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  • Anonymous Dec 27, 2007

    I have tried to charge it but it won't turn back on what do I do? My son says its on sleep. Need help

  • HonkityHank Jan 16, 2008

    I purchased two of these for little girls and one will not charge from usb port at all, the other seems to charge but goes dead after about three songs.

    Can the battery be replaced??


  • Arya Stark Jul 03, 2008

    For the TGE HB500 MP4 Video Player:

    The battery is so low that if I try to turn the player on, it gives me a low power message and shuts off. The company that makes the player and other people that have it have said that the power button needs to be switched to the "on" position during charging. However, if I switch power button to the "on" position and connect it to my computer, the player turns on and shuts off repeatedly and doesn't charge. The same thing happened if I connected the player before switching the power button to "on". If I turn the player to the off position, it doesn't turn on and shut off repeatedly, and the battery symbol fills up over and over as if it's charging. However, after about 10 minutes the battery symbol is empty and has a red x over it. Switching the power button to "on" after that produces the same result as the other times the power button was switched to "on". I was only able to charge the player once, right after I bought it. I have updated the firmware. Thanks in advance for any help.



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Most like the USB cable has a problem. Does it show up as a devise on my computer.

Posted on Jul 23, 2008


I had a similar issue and found that it would only charge if the mp3 player was turned on and the computer was not only on but the screen saver was turned off as well.

Posted on Feb 07, 2008


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1 Answer

My TGE MP3 player 512MB oes not turn on

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Jan 17, 2008 | Sears TGE MP3 Player

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This is I read from another site, the mp3 player must be on in order for it charge. Make sure the power is on. Next if you are not using it make sure you turn it off, because even if it goes into shut down or low power mode it can still drain the battery.

Dec 27, 2007 | Sears TGE MP3 Player

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TGE has released firmware upgrades to address problems with the unit at their home site - make sure of the model you have, and it is always best to post which model you have when making a post. Their firmware upgrade page is

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