Question about Phones
I was recently promoted, and as I result, I have switched offices, and had to get a new extension. My old extension was disabled, but my phone still indicated that I had a voicemail on the phone before the offcie switch. Now, I am unable to access my old voicemail utilizing my old password. Additionally, I am unable to set up my new voicemail for new extension. However, I can still make and receive calls in my new office. Any input on this would be greatly appreciated. Thanks.
If the voicemail already has a mailbox for 139 you just might have to change the greeting. If it has to be set up or if there is a password, you have to go into admin mailbox 999 (which might have a password) to delete password first, then go into mb139 and set up a greeting. Would need to know the model # of vm
Posted on Mar 13, 2009
Adding Subscriber Mailboxes:
1 – Feature 983
2 – Log: = 1020000 (3-digit DNs) or 120000 (2-digit DNs)
3 – Press MBOX
4 – Press ADD
5 – Mbox: enter mailbox number to be added
6 – Type:subscriber Press OK
7 – Ext: Dial station number (the mailbox and extension do not have to be the same, but for simplicity keep the same)
8 – Service class: Typical class is 1
9 – Name: Enter name (last name, first name) per letters on keypad. Dial as in texting for each letter. Press # to enter a comma between last name and first name.
10 – Directory?: YES or NO (for dial by name for company directory)
11 – Msg waiting: YES or NO (to enable “Message for you” display on phone press Yes)
After this set, you can pass by all the other information, since this is a basic setup for a mailbox.
Now that you created the mailbox, you still have to go into the programming to enable forwarding to voicemail.
Posted on Apr 02, 2009
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