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Innovage Digital Photo Keychain

From reading the other posts, I realize this is a POS.
When I tried to download the software, Spy sweeper quarantined ad-ware (give4free) and would not let me download the software exe file.
So, I am returning it to the store along with my daughter's which was a gift.
Great idea, lousy product.
If you have a fix so it is usable please advise.
Thanks

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  • 10 more comments 
  • Anonymous Dec 29, 2007

    The photoview file will not open

    I downloaded the software and then double clicked the icon when I click on the photoview file nothing happens

  • gqsmooth Dec 30, 2007

    I installed the software onto my computer. I then removed the software from the computer and restarted the computer per the instructions. However, after the computer rebooted I double clicked on the "Photo Viewer" icon and was told that the program does not exist (i.e. is not on my computer and will not upload for use). I did this two or three times all with the same result. This is VERY frustrating!!!

  • Anonymous Dec 30, 2007

    I have the same problem. The software will not load. I followed the instructions and receive a message "No photoviewer is found, program termined!"

  • Anonymous Jan 01, 2008

    same problems as the other guys
    program not found program termined
    it shows up on my desktop as downloaded
    but I know it wasn`t because it only took a minute

  • LisaMS Jan 01, 2008

    When I try to install the driver software, I get a message the file has been corrupted and therefore will not load.

  • Anonymous Jan 02, 2008

    Same problem here. I have been all over the internet searching for customer service that would help getting around the Adware, this is the only post that has referenced the same same problem as mine. Guess product is packaged with spyware and adware to make more profitable. It is really frustrating to see companies do this to make a buck. If any body has any advice let me know.

  • Anonymous Jan 28, 2008

    I have the same problem - Can not load to my PC



    Lulu

  • Anonymous Feb 23, 2008

    i have the software loaded and the viewer connected but the software is making no attempt to find pictures with the browser button

  • fbm gcm Mar 05, 2008

    finally got it installed but it dontwork. The photo veiwer is emty.

    Ive got enough pics on here to fill 8or9 cds.

  • njfchicago Mar 16, 2008

    Program will not open once opened, it says no photo viewer found and program termined.

  • IloveAllon Jun 11, 2008

    no photo viewer is found, program terminated

  • aubreyrose Sep 04, 2010

    The driver software CD is only 3" in diameter. How is it supposed to stay in my computer's CD Rom drive ?

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I tried this link that work for my mac there is a link for windows and mac to download this software on the bottom of the page http://www.digitalfoci.com/pocket_album....  it really works

Posted on Feb 27, 2008

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Solution # 1 worked!

Thanks
brimmingcupfarm@msn.com

Posted on Jan 02, 2008

  • brimmingcup Jan 03, 2008

    I said solution # 1 worked...well it did as far as the software is concerned but now it won't load any pics.....I agree with first...its a pos.

    brimmingcup

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Ok got it loaded but there is no syncronize button!!!!!!!!! HOW FRUSTRATING!!!

Posted on Mar 03, 2008

I don't have a solution because I didn't have a problem. We have 2 of these and have them loaded with pictures. I am here by accident because I am searching to find another one as I want one for my brother. He has everything he needs and wants but he dosen't have this and I could load it with pictures of his grandbabies and I know he would love it.

Posted on Feb 05, 2008

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When i go to load pictures onto the leychain, a thing pops up saying failed to issue command to device . My usb ports are working correctly whats the problem here ??

Posted on Jan 04, 2008

You can download the software for Mac at www.mscustomercare.com . . . it downloads and installs fine . . . but if you can get it to syncronize photos with keychain, please share your secret . . .

Posted on Jan 03, 2008

I don't have a solution. But i do have the same problem. Is there a site where we can doanload the driver and software for the photo viewer key chain for Mac.

Posted on Jan 02, 2008

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Where can i download the Driver and Software for this Photo Viewer Keychain?

I cant load this little cd in my Mac's front-load cd drive?

?
Thanks
Reverbio

Posted on Jan 01, 2008

You have to have the keychain plugged in to your computer and select USB Update on the keychain. The keychain says updaing, then open the photoviewer software.

Posted on Jan 01, 2008

Cell phone of president of innovage 1-949-632-4498
rvb@innovage.net

19511 Pauling
Foothill Ranch, 92610-2619
USA
+1.949.609.5047
www.innovage.net

Posted on Dec 29, 2007

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