Question about Canon PowerShot S500 IXUS 500 Digital Camera

1 Answer

Out of focus (soft) images and white LCD


It was working fine then all of a sudden and for no apparent external reason the above problem appeared.


Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Canon Master
  • 4,738 Answers

This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

Posted on Dec 27, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Remove purple haze around edges

The set needs to be focussed and reconverged. The red and blue images combined make a magenta/purple image. Adding green makes it white. Depending on the type of TV, if it's a CRT projection TV then there's an electronic focus control for each of the three tubes as well as the mechanical adjustment of the optical lenses. Given the description, then I'd have a look at the electronic focus first. A sudden shift in focus suggests that something in that circuit has given out. This would cause the red and blue images to go soft enough to create a halo around objects on screen.

Sep 12, 2014 | Televison & Video

1 Answer

Sanyo VPC-T700 Memory Card Error. All of a sudden the camera is displaying "CARD ERROR" message. Camera works fine witout a card installed. Help me please

Hello Karen,


Please look for lock in memory card as in the above image. If the white latch is in downside position then slide it in up position. Also check that you are inserting the memory card in right position in the camera.

Jul 03, 2011 | Sanyo Xacti VPC-T700 Digital Camera

1 Answer

Canon Powershot A20: One Compact flash card works fine and I'm able to download the pictures. The other card (which was used in a Canon A40) is not recognised by the computer, although you can review the...

about the cards their models must be not same that's why you don't get the soft copy of other pics on your computer ..or

For those of you with a Canon camera of the above models; there is a firmware release that will make the autofocus work a bit better.
Here are the links (a40,a30,a20,a10)

It mainly fixes the soft-focus problem with the second to last telephoto setting:
In case you haven't seen this problem, take an A40 and zoom to the furthest optical setting (3x). Take a pcture; preferably something a dozen meters away or so. Then just touch the button lightly to zoom back one step (there are 7 zoom settings in total if I recall; maybe only 6); and take the same photo. When you compare these the soft setting of the second photo should be apparent.

The firmware went smoothly for me and is fairly simple to do.

Hope this helps someone.

Mar 30, 2011 | Canon PowerShot A20 Digital Camera

1 Answer

LCD screen has died for no apparent reason...has lines running through the right hand 3rd of the screen!

Hi. try using an external monitor. if it works perfectly do the following:

1- get your screw drivers tool box. ( remove the screws from your lcd)
2- open the the lcd case. ( handle with care)
3- gently push in cable that lies at the back of the lcd.

3- switch on your computer. (check the image.)
4 if nothing has improved, you need a new lcd.

do that..

Good luck.

Nov 17, 2010 | Computers & Internet

1 Answer

Red lines on images

this is a common problem for these a80s and a whole bunch of other canon a's, call 1800 ok canon in canada or google ccd recall canon..

Apr 19, 2010 | Canon PowerShot A80 Digital Camera

2 Answers

The white screen just suddenly appearsin mya acer laptop, what shall i do?

To determine if the LCD screen is faulty or the video card.
Connect an external monitor to the laptop's external video port. Power up the external monitor first and then the laptop. The video will automatically switch to the external monitor and if you see a normal Windows image then the video card is OK and the fault is with the LCD screen,
If this is the case power down and re-seat the video cable/connector on the laptop. This hopefully will fix your problem.

Oct 12, 2009 | Acer Aspire 5050-3242 Notebook

1 Answer

Display went from extremely dark to complely black

Hello there.
I understand that your Notebook is not showing the display lights. To isolate the issue please do the following troubleshooting steps.

1) Check the display with external monitor. If the external monitor is showing the display then the problem is with the LCD screen. If the external monitor is not showing the display then the problem is with the display card.

2) If you have any torch light or a cell phone , try focusing the light on the LCD screen after the Notebook is powered on and check whether you are able to see the texts and images on the LCD. If you are able to see the images and texts then it is the problem of the LCD back-lights. The lights which glow at the back of the LCD panel are not working.

If your Notebook is under warranty HP will repair it free of cost.

Contact HP customer chat center for more information regarding the details of the repair and the procedure for sending the Notebook to HP in case of repair.

For contacting HP chat support click on this link or copy and paste it in address bar of a web browser.

Feb 17, 2009 | HP Compaq Presario M2010US Notebook

1 Answer

Focusing problem

Well, stupid me, I didn't realize there is a diopter adjustment button directly to the right of the viewfinder. I would NEVER have known it was there, but after asking my photo-nerd friends all of a sudden the solution was apparent. Still a wasted day of shooting, but hey now I don't have to look like an idiot taking my camera somewhere to be serviced!

Jan 15, 2009 | Nikon D50 Digital Camera

4 Answers

Blurred pink LCD picture

This is a manufacturing defect. Send the camera to canon repairing shop.The will do it free of cost.
I had the same problem,

Jul 14, 2008 | Canon PowerShot A95 Digital Camera

1 Answer

Canon Powershot A75 blurred LCD display

It sounds like the focus element in your lens is not functioning properly. Does the lens retract completely when you turn off the camera? When you push the button does the camera attempt to focus the image? If you do not see any change in the image when you push the button, and do not hear any sound - then your focus motor is either jammed or malfunctioning. David Millier Advance Camera Repair

Feb 13, 2007 | Canon PowerShot A75 Digital Camera

Not finding what you are looking for?
Canon PowerShot S500 IXUS 500 Digital Camera Logo

Related Topics:

27 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Cameras Experts


Level 3 Expert

102366 Answers


Level 2 Expert

176 Answers

old marine
old marine

Level 3 Expert

2068 Answers

Are you a Canon Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides