Question about Kensington in a Box Optical (DH72123) Mouse

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MOUSE Problems When you go across the page, the pointer will not always move. We remove the ball and cleaned but with no luck. We bought a new mouse and it does the same thing. The new mouse is a GE 97859 REV.S1 Serial# yy2607. Can you help? My email is Thanks.

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Did your to change the seting of mouse in your control panel? well, you shoud try first to change setting of mouse in your control panel, set the pointer speed to fast. if nothing happens.. go to this site and read & follow instructions.

Posted on Dec 27, 2007


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How to make a optical mouse work better?

Your mouse is an important part of your computer system, and when that mouse has problems it is important to get them resolved as quickly as possible.

There are a number of things that can cause a mouse pointer to behave erratically, and it is important to work through each of those possible causes one by one.

Change the batteries if you are using a wireless mouse.

The batteries in a wireless mouse will generally last a long time, especially if you use rechargeable batteries.

But once the battery power begins to decline, the batteries will lose power very rapidly.

If you are using a wireless mouse and the cursor begins to stutter and jump, chances are that changing the batteries will resolve the issue.

Move the wireless transmitter to another USB port.

Problems with the wireless transmitter can cause the mouse pointer to stutter and jump. Moving the transmitter to another port will often resolve this issue.

Right-click on the "My Computer" icon on your computer's desktop, and choose "Properties" from the menu.

Click on the "Hardware" tab, and click the "Device Manager" button.

Navigate to the mouse entry in the list of hardware devices, right-click and choose "Update Driver" from the menu.

Allow your operating system to search for and install the most recent driver for your model mouse.

Clean the mouse surface thoroughly if you are not using a mouse pad.

If you are using a mouse pad, shake any dust or dirt off of it to make sure the surface is perfectly smooth.

Any imperfections in the surface could cause the mouse pointer to behave erratically.

To clean the mouse surface, hold a clean cloth over the opening of a bottle of isopropyl alcohol and soak the cloth.

Then, go over the entire surface with the alcohol-soaked cloth and allow the surface to dry before attempting to use the mouse again.

Click on the "Start" button, and choose "Control Panel" from the menu.

Double-click the "Mouse" icon, and click the "Mouse Pointer" tab.

Adjust the speed of the mouse.

If the mouse speed is set too fast, it can cause the mouse pointer to stutter or hiccup.

It may take a few tries to get the speed just right, so just move the slider and test each new setting

I have found that the best way to adjust your mouse settings is to create a control panel in your bottom toolbar scroll to the bottom of your screen right click you will see an array of options select the toolbar option then select desktop

then you will see the desktop in the bottom toolbar select the 2 >>arrow heads then all control panel items then select mouse this is in WINDOWS 7

in XP you will have to select the new toolbar option once you have that a browse option select my computer then control panel then a control panel option will be in the bottom toolbar

Hope this helps

Nov 04, 2012 | Computers & Internet

3 Answers

Mouse cursor will not function. Was working earlier today, did re-boot computer 7 times/change battery/etc. Seems to have lost pathway? Keyboard still functions

Check that it still has a good solid connection to the computer. If you are using a optical mouse, make sure the light is on. For a rolling ball, make sure the ball is in the mouse properly and that there is nothing inside to make it stick. Other than that, you may need a new mouse.

Feb 24, 2011 | Computers & Internet

1 Answer

HP Pavilion vertical scroll bar resists pointer movement, moves erratically on its own

If you're using a ball mouse: Take the ball out and rub it on your jeans. Then clean the rollers while holding the mouse upright. Side to side motion will remove any gunk.
If you're using a laser mouse: Get a solid mouse pad. Repeating patterns (as in stripes or text and wood grain) cause mouse to get confused.

Sep 12, 2010 | HP Pavillion s7420n PC Desktop

3 Answers

I am using Windows Vista. My pointer keeps shaking. How can I fix this?

unplug your mouse... & see if it is still shaking...

if not then its time to replace the mouse...

Jun 16, 2010 | Wacom Graphire4 4x5

1 Answer

Buttons work intermittently, pointer either wont move or jumps. Put in fresh batts - didn't help

If the mouse uses a laser to detect motion over a surface, make sure that the surface is clean and uniform in colour.

If the mouse has a spinning ball, then remove the cover that holds the ball in place, and remove the ball. You'll see two "rollers" -- gently scrape all "gunk" off each roller. Reassemble.

Apr 17, 2010 | Logitech Cordless Mouse

1 Answer

Pointer jumps

That's not a lot of information there...

How far does it jump? How often? Since when? Is this a new mouse, an old one, an optical or a ball mouse? Do you use a mouse pad? Have you installed any of that cursor mania stuff? Is it a USB mouse?

I'd recommend (If you have a ball mouse) to take out the ball by turning the circular plate under the mouse then blowing the dust out and wiping the ball clean. If it's an optical mouse i'd suggest a new mouse-pad designed especially for this optical mice. Also you might wanna try re-installing it. Or if it's a USB mouse trying it in a different slot and cleaning out that connection too.

Dec 24, 2009 | HP Wireless Optical Mouse

2 Answers

Usb mice work for a few weeks and then **** out. wha?????

if your mouse have a ball inside you can clean the roll inside sometime dust on it and do not rotate

Jul 13, 2009 | Mouse Systems Mouse (The Mouse model) by...

1 Answer

My mouse sticks when i move it

as in the mouse or the mouse pointer?
if its themouse, take out the mouse ball and clean it. if its a lazer mouse wipe it down and check the surface

Sep 07, 2008 | Computers & Internet

1 Answer

My mouse isnt working it has a hard time moving to the left it is difficult to placethe pointer where i want it like to open up mail the mouse is connected to the only port available on the tower ps/2 when...

are you using the mouse on a mouse mat because you get this prob if the place you are using the mouse is greasy or dust are you using an infra red mouse or does it have a ball in the bottom if it has a ball in the bottom a rubber one undo the clip holding the ball in tip it up so the ball comes out you should now see three rollers the one at top is up n down and one at side is left and right the third is just to hold the ball against the other two all these rollers should be smooth usually they get a build up of dirt in the middle of each roler scratch this of with your finger do this with comp on and try rubbing the rollers up and down and see if the mouse is moving on the scrren how it should clean all three of these rollers check theball is clean and not greasy if you can move the pointer using you fingers on the rollers then you know the problem is not your mouse so put back together then the only other thing could be wrong is the mouse mat you will need to replace this or clean it properly try using the mouse on a book and see if this is any better if you have infra red mouse you dont need mouse mat and should have no problem if you still have problems post back and i will try again hope this is some help to you ............................................

Nov 15, 2007 | HP Pavilion MX70 17" CRT Monitor

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