Question about RCA OPAL M4001 MP3 Player

6 Answers

M4008 Opal mp3 player error message


When I turn on my player, after I charged it, it says: "Error Boot! Please format unit” I’ve tired resetting it, yet it seems that did nothing. I charged it for the recommended 3 hours, so I don't think the problem could be related to over charging. When it's plugged into my computer, it'll charge, but it won’t show on my computer. My computer recognizes something’s plugged in, but it doesn’t know what it is.

I'm not sure what else to do...

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  • 16 more comments 
  • Anonymous Dec 27, 2007

    How do I format my OPAL M4008

  • Freaks R Us Feb 13, 2008

    My mp3 says "boot error! Please reformat me!" But my laptop was recently broken so i can't use it anymore. I've tried it on a different computer but it won't recognize the device but it knows something is there. I've tried plugging it in and out but nothing seems to work. It works on my school computer. But I can't format it there because I have no authorization.

    Help!

  • bad bruce Feb 15, 2008

    Has boot error how do I fix it?

  • sounixlei Feb 28, 2008

    When I turn on my player, after I charged it, it says: "Error Boot! Please format unit” I’ve tired resetting it, yet it seems that did nothing. I charged it for the recommended 3 hours, so I don't think the problem could be related to over charging. When it's plugged into my computer, it'll charge, but it won’t show on my computer. My computer recognizes something’s plugged in, but it doesn’t know what it is.



    I'm not sure where I put the cd that come with it, so I don't know what else to do to fix this. =(

  • YOUNG boosie Feb 28, 2008

    boot error

  • kenseyk Mar 12, 2008

    when I plug my player in to the computer it said new hardware found I try to reinstall the software and it said the specifird service does not exist as an installed service I do not know what to do!!!

  • Anonymous Mar 13, 2008

    I downloaded new music on my mp3 player. now when i try to turn it on it says "Boot Error! Please format unit" i tries deleting some of the most recent music i put on it, but it wont even let me do that. I DONT KNOW WHAT TO DO!!!

  • Anonymous Mar 17, 2008

    My daughter got an mp3 for christmas and it says format error reboot. No matter what we do it continues to give the same message

  • Anonymous Mar 27, 2008

    when i just got finished putting music on my mp3 player it said boot error please format unit but how do you do that my computer dont recognize it i dont know what to do i think we all should complain to the company

  • Anonymous Mar 31, 2008

    Having same problem with our rca opal mp3 player m4008, says boot error no matter what we do.

  • Anonymous Apr 01, 2008

    it says boot error/ format player

  • Fredwards Jun 16, 2008

    I was just sitting in my room and tried to turn it on and it said Boot error please format unit.

  • Anonymous Jun 17, 2008

    when i turn it own it says error-needs reformatted, but when its hooked to the computer it will let you put songs n it but after you unhook it it just keeps saying please wait. I have tried to reset it and still won't work.

  • Anonymous Jun 17, 2008

    Tried resetting and charging it continues to say Error Boot.

  • Anonymous Jun 30, 2008

    ive already formatted it a million times and it still keeps saying it

  • b_L_murphy13 Nov 09, 2008

    i will turn on my opal Mp3 player and it will say boot error!please format unit. what do i do to fix it?

  • Cowtanay Nov 10, 2008

    i have that same problem,what should i do?

  • sexrnkl Nov 21, 2008

    rca **** ***....mine says the same thing too

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6 Answers

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I went to the rca site and downloaded the firmware update. It told me how to reset the unit. You have to let it crash, then start it from the Start menu. Then you plug in your player while holding down the play button while it loads. It managed to get it running but I still can't add music.

Posted on May 24, 2008

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Go to this website and re download all the software all of your music and videos will be lost but the mp3 player will work just redownload it all http://support.rcaaudiovideo.com/downloads.aspx?product=135 this is what i did when mine got the reboot error

Posted on Dec 13, 2008

  • damurray Dec 13, 2008

    the website http://support.rcaaudiovideo.com/downloa... does work it is the firmware one but in the earlier comment says it wont work because dosnt detect usb but if u unpluug your player a couple times when it comes up and back in it works it did for me i had same problem its worth trying anyway for people that have this problem if not send it in

  • damurray Dec 14, 2008

    i dont know mine worked fine after i downloaded firmware i have no cd all i did was plug the player in to my computer give it a minute to recognize then i went to my computer on start menu right click player then format after u format it then go to this website http://support.rcaaudiovideo.com/downloa... then download the firmware program to your computer after it downloads then click run it will guide u through the whole process if it dosnt recognize the player then unplug it and plug it back in u might have to unplug it and plug it back in a few times when it recognizes the player then download the program to your palyer it will reformat and fix it then u should be set i had no problems

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I have a same problem but i don't know how to fix it.
help me

Posted on Nov 08, 2008

Don't trust Solution#1. The original CD has no USB driver program so it doesn't help at all. There is a firmware upgrade program on RCA website for M4008. However, when you have a 'boot error' on your unit, the USB connection is not recognzied by Windows and the firware upgrade program does not work either. So there is nothing you can do as a customer. The RCA customer service told me to send it back to

Audiobox Return Center
11721B Alaneda Ave.
Socorro, TX 79927

with all the accessories and a copy of the receipt and promise to swap/fix for me. I will try and don't know the outcome yet.

Posted on Mar 19, 2008

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This might be able to help if you still have the cd thing that came with it, but I think that it's supposed to help your computer recognize it.

Posted on Dec 29, 2007

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  • Expert
  • 159 Answers

Even tho it said boot error and usb says there is nothing there.
Try this go to you add hardware wizard.
have it look for it it will not find it once done.
Then have it look for MTP device.
After that should find it.
Then do the firmware update.

Posted on Jan 16, 2009

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Since you are getting a boot error formatting the device will not solve the problem..you will need to get the firmware upgrade...

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Opal Firmware (Version 1.2.8.0)
faq_q_bottom_curve.png
Executable File
Firmware: Opal M4004, M4008, M4018, MC4004, MC4008 and MC4018 Firmware
If you are experiencing difficulties with your Opal device and believe your firmware may be corrupted, use this file to restore the original (OEM) firmware.
Firmware v1.2.8.0 Enhancements:
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  • Enhanced battery charging capabilities
Firmware v1.2.4 Enhancements:
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Error??


Try using this it worked for my m4002a. It's the firmware update software.

http://download.rcaaudiovideo.com/downloads/autoupdater.exe

After downloading that just follow the instructions that pop-up with the program.

Mine wouldn't do anything before i tried this and afterwards it's been working without a problem.

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In Windows XP, rt click my computer. Scroll down to manage and click. Find disk management on the left and click. Your player should show up as a disk drive and you should be able to formt it here.

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