I can not sync

HI,
The first thing you need to do is to reinstall the palm desktop software to make sure you have the most up to date version. After you do that try doing a hard reset. You want to make sure you have everything backed up from your PDA to your desktop because when you do the hard reset it is going to erase everything on the PDA and restore to just like it was brand new. You will have to reset the time and city and calibrate the screen by tapping the little targets.

To do the hard reset follow these instructions:

1. Hold down the power button and then depress the small hole in the back with the tip of your stylus.

2. Continue to hold them both in until you see the Palm logo.

3. Let go of both of them and then follow the onscreen directions. You will want to answer yes and use the 5 way navigation button on the bottom of your pda and hit up so that is completes the reset. After that you will have to set up your touch screen and go through the tapping the target. After you have gone through all this then do a hotsync. It should clear up your problem. Best wishes.