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Fridge freezer. my fridge temp has rise to 16degrees.it fluctuates around when the door is open.the freezer still works however ice is building up on the bottom shelf. until recently there have been storage boxes on top of the appliance.I was wondering if this may of blocked the circulation?Any advice would be welcome, thanks paul.

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  • Anonymous Nov 07, 2008

    ihave a frost free fridge freeze and the fridge has started to freeze the freezer is still ok what can the problem be

  • Anonymous Mar 13, 2014

    prestige fridge freezer water under bottom box

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I had to look up where you are from. Being the U.K. you mean 16 celsius, right? If the problem began after you removed the boxes, I don't think its a circulation problem. The ice build up on the inside, and the freezer being good but not the fridge, makes me think the defrost isn't working. I can help you check the controls for this, but without a volt/ohm meter you should call someone.

Posted on Dec 31, 2007

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This is a common fault in Hotpoint Fridge Freezers and can also happen if the door has been left open or has been a power cut.

1. Turn off fridge freezer, or at least turn down the freezer temp to minimum, though not ideal.
2. Open freezer door and remove all drawers.
3. Remove the back panel on the inside of the freezer. This is held in place with 4 screws, which might be 6mm hex head or star allen head. Pull the panel out.
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Warning: Be careful using electrics around water & melting ice & drips.
6. Below the cooling element, there is a drip channel & drain hole. If this hole is full of ice, pour a small amound of warm water down, leave for 10 seconds and pour a bit more until clear.
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This is a common fault in Hotpoint Fridge Freezers and can also happen if the door has been left open or has been a power cut.

1. Turn off fridge freezer, or at least turn down the freezer temp to minimum, though not ideal.
2. Open freezer door and remove all drawers.
3. Remove the back panel on the inside of the freezer. This is held in place with 4 screws, which might be 6mm hex head or star allen head. Pull the panel out.
4. Behind where the panel was, there is a cooling element for cooling, pipes, and below this a temperature sensor. If the fridge freezer is not switched off, then fold together a few layers of tinfoil and wrap around the sensor.
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Warning: Be careful using electrics around water & melting ice & drips.
6. Below the cooling element, there is a drip channel & drain hole. If this hole is full of ice, pour a small amound of warm water down, leave for 10 seconds and pour a bit more until clear.
In the fridge, clear the drain hole in the same way.
Warning: Do not pour a lot of water down, as this water drains onto a tray above the hot compressor at the rear of the fridge freezer to be evaporated by the heat of the compressor and the tray will only hold a small amount.
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