- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Hi You probably have or had a virus destroy Windows start up files or you have a bad sector under the start up files. You may be able to slave the hard drive to another system to backup your data, assuming there are no bad sectors. Once you are satisfied that you have all your data then a reformat and operating system restore should solve the problems. If you find bad sectors though, just replace the drive.
Pleae reboot your system and when you see the Dell logo , press the F12 key a couple of times .
In the menu, select only HDD diagnostics and post the results back . If the harddrive fails, then the only solution would be to replace the same. If the hardrive passes , we may be able tp fix the system
This is hopefully a possible fix. I have encountered a similar problem with windows xp and vista. the fix I found that will eliviate this problem and a startup-reboot-startup-reboot... If you have your original windows (xp or vista) CD lounch it like you would do to do a system install. As the installation starts it will show ask you if you would like to do a recovery using the recovery console, just press ESC and go on. Press the F8 to accept the license. If Windows is not completly broke, it will find the original installation on your hard drie. It will ask if you want to repair. Press the R key and windows will reinstall your operating system, without destroying your software or data. After it is done the system will go to the windows startup screen. You will need your windows product key located on your machine or on the original software packaging.
I hope this will fix your problem.
If you purchased your I6000 after 2005, then it still has the PC Restore option. For Dell system with Windows XP, your can restore your computer to factory settings by pressing CTRL+F11 when you see the page after the big DELL Logo. It's a BLACK SCREEN with a blue bar at the top and it has www.dell.com written in white. Usually this screen will show up in between the DELL Logo and Windows Logo.
black screen at startup? do you still see the Dell logo at startup? try pressing Fn+F8 at the same time at the black screen and see if it works. Or else, try a working external monitor and check if its a OS problem or a screen problem. You can also run a diagnostic test by holding down the Fn key while its off and then press the power button while still pressing on the function key to check if you will still see the diagnostic test for the LCD.