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Hp pavilion t3701 DVD not working

My children have been trying to play their new computer games and when you try and run the DVD it states format not recognised and yet is compatible with the software and worked at first?

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I once had the same problem with a Scrabble game. I had to go to the website and checkout the trouble shooting section. I saw there that a lot of people were having similar problems and so I tried each of their solutions until one worked for me. For instance, my Scrabble game was made by Atari so I went to that site. And mine worked at first also but quit until I searched the site for the solution.

Posted on Dec 27, 2007


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Posted on Jan 02, 2017


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1 Answer

HP Pavilion DVD player won't eject but plays the dvd

Try goint to My Computer and right click on the DVD player. If the eject works, the external eject switch is not working. If not, the mechanism is misaligned or damaged.

Oct 15, 2014 | HP Pavilion Computers & Internet

1 Answer

Blue Ray not working

One of the advantages of owning an HP Pavilion includes playing your favorite DVDs conveniently at home or anywhere with your HP Pavilion laptop or notebook.
Whether you have Windows 7 or Windows Vista, your HP Pavilion may experience problems playing your DVDs.
For example, sometimes you may have a DVD movie skip while playing, which can happen frequently with a lot of DVD handling, such as with rental DVDs.
Perhaps your DVD player does not recognize the DVD and rejects it.
When you troubleshoot your HP Pavilion DVD player, you become more acquainted with your HP Pavilion, plus you can get back to movie-watching sooner.
Clean the DVD if you notice any skipping while playing or if the DVD stops.
You can clean the DVD by wiping it from the center to the edge using a lint-free cloth and filtered water.
Avoid watching DVD movies while you have a virus system scan operating on your computer system.
Reschedule the virus scan to another time or disconnect the scan temporarily and then reconnect the scan when you have finished watching your movie.

Disconnect from the Internet while watching movies.
Other programs on your HP computer can access the Internet and disrupt the movie as you watch.
Turn off your printer, scanners and other external devices connected to your HP Pavilion while you watch movies.
This allows your computer to concentrate its resources on your DVD player.
Install the latest DVD player updates from the HP Support and Drivers website for the best DVD performance.
Test the DVD Drive
Insert the DVD into the HP Pavilion DVD drive. Close any window that opens automatically.
Click "Start" and then "Computer."
Right-click on the DVD player icon and then choose "Explore."
Check to make certain you placed the DVD into a DVD drive.
If the HP Pavilion DVD drive ejects the disc or prompts you to insert a disc, it does not recognize the DVD.
You can also try inserting another DVD disc. If you do not see folders appear, such as VIDEO_TS and AUDIO_TX, you may have a defective disc, or the DVD may not be compatible with your DVD drive, such as a Blu-ray disc.
Try a different DVD movie.
Insert a regular CD into the DVD drive to see whether HP can read it, after you have tried playing several DVDs.
If the drive can read the CD, it may not be the DVD drive.
Have the internal ribbon cable replaced if the drive cannot read the CD, or have the DVD drive replaced if a new cable does not help.
Reinstall DVD Software Windows 7
Click "Start," "All Programs," "Recovery Manager," and then "Recovery Manager." Click "Continue" if prompted by Windows 7. This will bring up the HP Recovery Manager window.
Click "Software Program Reinstallation" and then "Next."
This will bring up the HP Software Program Reinstallation window, which allows you to reinstall the programs that originally came with your HP Pavilion.
Click "Next" and then follow the instructions provided.
Restart your computer after the driver installation.
Select "Next" and follow the directions provided to recover and reinstall the DVD player software that came with your HP Pavilion.
Reinstall DVD Software Windows Vista
Click "Start," "All Programs," "PC Help and Tools" and then "Recovery Manager." This will bring up an HP window called Recovery Manager to help you recover HP Pavilion drivers and programs.
Click "Next" and then select "Yes" or "No" when prompted to perform a program recovery.
Select "Next" and follow the directions provided to recover and reinstall the DVD player software that came with your HP Pavilion.
HP Pavilion PC Laptop Blue Ray not working
Blu-ray disc technology continues to improve and advance, so simply having a Blu-ray player in your computer doesn't guarantee that all discs will play immediately.
The Hewlett Packard DV7 Entertainment Notebook has a Blu-ray player, but as the technology advances you have to keep the software and firmware on the system up-to-date to ensure compatibility.

Reboot your Pavilion notebook.
A minor miscommunication between the disc drive and Windows Vista or 7 may lead to a disc read error.
Rebooting clears your system's memory and forces Windows to reload all of your device drivers, which may resolve a minor kink.
Play your Blu-ray disc to see if the problem is solved.
Open QuickPlay and update it.
Double-click the "Update" button to open "Updates and Enhancements."
Double-click "Get the latest QuickPlay updates."
Select "Download now!" on the next screen and wait while the file downloads and installs.
Close and reopen QuickPlay and insert the Blu-ray disc again.

Update MediaStart regularly.
This program tracks updates for your Blu-ray player's firmware, the software coded onto the device to tell it what kinds of discs it can read.
Open MediaStart and select "Update your MediaStart." Updates are only listed when available, so if you don't see an update, check back in a few weeks.
Each update for the Blu-ray player enables you to play more recent discs, since some interactive features may not be compatible with older software.
Restart after each update.

Update your software on a disc-by-disc basis.
According to HP, some Blu-ray discs have special content protection and require new codes for you to play the movie.
These codes or disc-specific updates are stored on the disc.
If you are prompted to download a free update after inserting a disc, follow the prompts to do so. The updates will be different for each disc.

Check to make sure your player will play regular content if you continue to have issues with Blu-ray discs. It may be that the error is related to the drive, not the type of media.
Try a CD-ROM or a standard DVD to see if the disc responds.
If not, contact HP for a replacement or for drive-related troubleshooting.

HP blueray problems

Jul 23, 2013 | HP Pavilion Computers & Internet

2 Answers

Is it possible to upgrade the graphics card so can play World of Warcraft Cataclysm? have been playing up til last wednesday then my grapics won't work for it now? have downloaded latest driver but it...

Have you ever heard the saying "you can't get a quart from a pint pot?"

If the 2009 driver manages to run the graphics electronics to their full capacity there isn't much point in further updates.

As you have been successfully been playing the game until recently and a new driver hasn't fixed the problem it probably means the fault is electronic and not software based - or at least not the sound card drivers...

Oct 23, 2017 | HP Pavilion dv5237cl Notebook

1 Answer

Can't play blu rays

Your HP computer should come with Quickplay, open the program, click on DVD, on the upper right hand corner on the left side of the rectangular box there should be an icon that looks like a wheel or a gear, click on that and click on Updates, should solve your problem.

May 25, 2010 | HP Pavilion dv7-1264nr Notebook

2 Answers

Stopped playing CD'S and DVD's. (HP

If the CD/DVD disks play in another computer, then the CD/DVD hardware inside your laptop has "died".

Take your computer to any local computer-repair store, and get them to trouble-shoot, and, if necessary, sell you a new CD/DVD drive, and connect it.

May 07, 2010 | Computers & Internet

1 Answer

Im trying to play a dvd and game on my hp dvd player on my laptop and it says there is no disc in the drive?

Clean the disc well and try again. Then try putting another disc in the drive and see if it will read that disc. Try your dvd game disc in another computer and see if it is accessible there. Sounds like the disc drive is possibly bad and can't read the disc properly.

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uninstall with revo uninstaller and install 3.2 back

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Can't play DVD on VLC on HP Pavillion dv5 running Vista.

problem with DVD drive, HP has this problem, not only that, Drives for laptop doesnt suit to work long. if under warranty, try to change that as soon as possible.

Aug 12, 2009 | Computers & Internet

1 Answer

Hi when i try to play a video game the screen goes black

You might need to update the graphics chipset for your motherboard. Go to the computer manufacturer's website and download the latest graphics driver and this will fix your problem.

Click here to go to HP

Dec 22, 2008 | HP Pavilion a705w PC Desktop

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