Question about Gateway GT4010 (RBGT4010) PC Desktop

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HELP! I cannot find my CD with my Gateway 25 character authenticity number. Where else, if any place, can I find it?? I can't access Microsoft Word without it.

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  • Rosebud2860 Dec 28, 2007

    When you say obtain a new number, do you mean buying and downloading a new copy of Word? Unfortunately, before i read your answer, I had already downloaded a copy online....and still getting the same response to add the 25 character number.

    My exfiance has all my software, so this is a big bummer.

    Thanks again.

  • Michael Tso Feb 27, 2008

    I am having a Gateway GT4010. I try to restore the system by hitting . It keeps asking me for the restore CD/DVD. Unfortunately, my restore CD/DVD was lost. I have a valid (XP Media Center 2005 sticker) on the machine. Not sure if anyone have a copy of the restore CD/DVD for the system.



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Do you need to reinstall MS Word or was it already installed. If it was, I wonder why you need the number now? If it was already installed there is a free and safe utility that will allow you to read the serial number from your system. Download Belarc from this link

This will check all microsoft sotware on your system and reveal the keys. It will also give you a useful system analysis, for example it will tell you if your microsoft security is fully up to date etc. It is well respected, spyware free software.

Alternatively, if you're using Windows XP, you could use system restore to return your computer to a point where you were previously able to use MS Word, then use Belarc and record the number.

If you have reinstalled the software, or you are using a new computer, I'm afraid that you will need to find your CD case or obtain a new number. Or recover the number from your previous computer. Hope this helps....

Posted on Dec 27, 2007

  • Palmbeach
    Palmbeach Dec 28, 2007

    Hi Rosebud

    I'm sorry to hear that. It sounds as though you will have to buy a new copy with a new serial number. You can try looking on ebay for Microsoft Works Suite 2003, 4 or 5. This is a single disc which includes MS Word with a legal serial number. You should be able to get one for a few dollars. Do not buy Microsoft Works 8 or 8.5 because the word processor is very basic, and do not bother with the earlier multi disc Work Suite.

    Good luck anyway...



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If open my pc have a message pls enter a product key

When you install your 2007 Microsoft Office system program, you are prompted to type or paste in the 25-character Product Key, or else it will stop working after 25 days.

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Sticker on the CD case or other packaging. Certificate of Authenticity. Confirmation e-mail message received from an online purchase.

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Open the CD case or packaging that came with Word 2007 when you bought it as physical media, either from an in-store or online retailer. Find a sticker with the 25-character Product Key for Word 2007 or the whole Office suite.

Look for a Certificate of Authenticity in the computer packaging. It includes a small seal or sticker. The certificate will have the 25-character code you need.

Look for a sticker on your computer if you bought it with Office pre-installed. It may be on the back or bottom side and will have your Product Key listed there.

Open your email account that you provided when you bought Microsoft Word 2007 from Microsoft Office Online. When you made the purchase, you were sent a confirmation email with the purchase details and the Product Key you need. Search your email archives until you find the message.

Contact Microsoft if you have lost your Product Key. To do so, run the Product Activation Wizard in Word 2007. Open Word and click the "Microsoft Office Button." Click "Word Options." Select "Resources." Under "Activate Microsoft Office," click "Activate." Begin the wizard to find the Microsoft Support telephone number you need to call. Make sure you have the Word 2007 or Office 2007 CD and your computer serial number available.


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Sorry--you are out of luck here. We will not provide software keys to people who want them. If you have an authentic CD with the software on it, you might try contacting Microsoft. I have seen them help before, but they will require the serial number of the actual CD or DVD to prove you have a legitimate copy.

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9a1356cd454c58489934017ee32ea03b.png 9a1356cd454c58489934017ee32ea03b.png Component ID Hardware and Software Guide 1–19 Additional Components Optical Discs Software on optical discs, such as CDs or DVDs, is included with all notebook models. n The software packaged in the “Required for Setup” bag is not preinstalled on your notebook. Depending on how you want to use your notebook, you might want to install some or all of these applications. n The software packaged in the “Save for Later” bag is preinstalled or preloaded on your notebook. The software discs are provided in case you ever need to repair or reinstall this software. Labels The labels affixed to the notebook provide information you might need when you troubleshoot system problems or travel internationally with the notebook. n Service Tag—Provides the product name, product number (P/N), and serial number (S/N) of your notebook. You might need the product number and the serial number when you contact Customer Care. The Service Tag label is affixed to the bottom of the notebook. To display the information on the Service Tag on your screen, select Start > Help and Support. n Microsoft Certificate of Authenticity—Contains the Microsoft Windows Product Key. You might need the
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