Question about Gateway GT4010 (RBGT4010) PC Desktop

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HELP! I cannot find my CD with my Gateway 25 character authenticity number. Where else, if any place, can I find it?? I can't access Microsoft Word without it.

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  • Rosebud2860 Dec 28, 2007

    When you say obtain a new number, do you mean buying and downloading a new copy of Word? Unfortunately, before i read your answer, I had already downloaded a copy online....and still getting the same response to add the 25 character number.

    My exfiance has all my software, so this is a big bummer.

    Thanks again.

  • Michael Tso Feb 27, 2008

    I am having a Gateway GT4010. I try to restore the system by hitting . It keeps asking me for the restore CD/DVD. Unfortunately, my restore CD/DVD was lost. I have a valid (XP Media Center 2005 sticker) on the machine. Not sure if anyone have a copy of the restore CD/DVD for the system.



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Do you need to reinstall MS Word or was it already installed. If it was, I wonder why you need the number now? If it was already installed there is a free and safe utility that will allow you to read the serial number from your system. Download Belarc from this link

This will check all microsoft sotware on your system and reveal the keys. It will also give you a useful system analysis, for example it will tell you if your microsoft security is fully up to date etc. It is well respected, spyware free software.

Alternatively, if you're using Windows XP, you could use system restore to return your computer to a point where you were previously able to use MS Word, then use Belarc and record the number.

If you have reinstalled the software, or you are using a new computer, I'm afraid that you will need to find your CD case or obtain a new number. Or recover the number from your previous computer. Hope this helps....

Posted on Dec 27, 2007

  • Palmbeach
    Palmbeach Dec 28, 2007

    Hi Rosebud

    I'm sorry to hear that. It sounds as though you will have to buy a new copy with a new serial number. You can try looking on ebay for Microsoft Works Suite 2003, 4 or 5. This is a single disc which includes MS Word with a legal serial number. You should be able to get one for a few dollars. Do not buy Microsoft Works 8 or 8.5 because the word processor is very basic, and do not bother with the earlier multi disc Work Suite.

    Good luck anyway...



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Look for a Certificate of Authenticity in the computer packaging. It includes a small seal or sticker. The certificate will have the 25-character code you need.

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