Question about HP LaserJet 4500 Printer

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Printer HP Laser Jet 7400

Getting error message that says: 49.4C02 service error.
it's new printer but i can't print when the above error occurs
print totally freeze and i have to shutdown and turn on to work.

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A critical firmware error has occurred that caused the processor on the formatter to abort the operation.

This type of error can be caused by invalid print commands, corrupt data, or invalid operations.

In some instances, electrical noise in the cable can corrupt data during transmission to the printer.

Other causes include poor quality parallel cables, poor connections, or specific software programs.

99 % of time it is a corrupt file or poor connection, I have also known it to be the firmware, dimm or formatter board on rare occasions.

Recommend check hp web for any firmware updates, check connections and that driver is installed impecablly and use known good files to test.

Posted on Dec 27, 2007

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Hi 123sha:
49.XXXX
PRINTER ERROR
To continue
turn off then on
A critical firmware error has
occurred that caused the
processor on the formatter
to abort operation. This type
of error can be caused by
invalid print commands,
corrupt data, or invalid
operations. In some cases,
electrical noise in the cable
can corrupt data during
transmission to the printer.
Other causes include poorquality
parallel cables, poorconnections,
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