Question about HP LaserJet 4500 Printer
Getting error message that says: 49.4C02 service error.
it's new printer but i can't print when the above error occurs
print totally freeze and i have to shutdown and turn on to work.
A critical firmware error has occurred that caused the processor on the formatter to abort the operation.
This type of error can be caused by invalid print commands, corrupt data, or invalid operations.
In some instances, electrical noise in the cable can corrupt data during transmission to the printer.
Other causes include poor quality parallel cables, poor connections, or specific software programs.
99 % of time it is a corrupt file or poor connection, I have also known it to be the firmware, dimm or formatter board on rare occasions.
Recommend check hp web for any firmware updates, check connections and that driver is installed impecablly and use known good files to test.
Posted on Dec 27, 2007
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