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Fax mode not separating fax and phone

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Re: fax mode - HP OfficeJet 4255 All-In-One InkJet Printer Printers & Copiers

Can i pless have ano of your

Posted on May 07, 2008

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I have a separate fax line for my Canon MX310. It goes into fax mode but noting happens. I also cannot receive faxes.

The only reason to call the phone company is if you're not getting a dial tone on that line. Otherwise, have you shut down the printer and tried to reset it to factory defaults. To do that, follow the instructions below:
  • 1 Switch the Canon MX310 off using the "Power" button, then push the "Stop/Reset" button on the control panel. Hold the button down for about five seconds.
  • 2 Push the "Power" button while holding "Stop/Reset." Hold down both buttons for five seconds.
  • 3 Release "Stop/Reset" while holding down the "Power" button.
  • 4 Push "Stop/Reset" twice while continuing to hold the "Power" button. Release the "Power" button. The power light will turn green.
  • 5 Once the light is steady green, push "Stop/Reset." Wait about three seconds and push it again. Wait three more seconds and push it one final time, for a total of three times. The power light will turn orange.
  • 6 Push the "Power" button, then lift the MX310 cover open.
  • 7 Remove both ink cartridges and wait 10 seconds. Replace the cartridges and close the MX310 cover. Wait 30 seconds.
  • 8 Push the "Power" button. Wait a few seconds to allow the printer to fully power down, then switch the Canon MX310 back on using the "Power" button.
  • Good Luck Mark

Feb 20, 2015 | Canon PIXMA MX310 All-In-One Printer

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How do i send a fax?

Hi kimberley299,

To send fax using your Canon Pixma MX340 follow the steps below:

1. First, you need to hook up a phone line from the wall jack to the lower phone jack on the back of the PIXMA.

2. Now go into the menu and set your PIXMA to telephone priority mode (manual fax recieve), fax priority mode (auto fax receive) or distinctive (fax) ring/auto answer mode.

3. To send faxes, put your originals in the feeder or on the glass, select fax mode, enter the phone number, and press start.

Hope this helps.

Thank you for using FixYa.

May 09, 2011 | Canon PIXMA MX340 Wireless Office...

2 Answers

How do I use use a distinctive ring to separate the incoming fax from the incoming normal calls I want to direct to the answering machine. I am from S. Africa. I am using an all in one Samsung SCX-4521F. I...

Firstly, you will need to get a 2nd ringtone from your phone provider. Most of them will provide a designated "fax ring" (not a new number) for little or no cost.

In DRPD mode, you can receive a call using the Distinctive Ring Pattern Detection (DRPD) feature. “Distinctive Ring” is a telephone company service which enables a user to use a single telephone line to answer several different services.

Using the Distinctive Ring Pattern Detection feature, your fax machine can “learn” the ring pattern you designate to be answered by the fax machine. Unless you change it, this ringing pattern will continue to be recognized and answered as a fax call, and all other ringing patterns will be forwarded to the
extension telephone or answering machine plugged into the EXT. jack. You can easily suspend or change Distinctive Ring
Pattern Detection at any time.

Before using the Distinctive Ring Pattern Detection option, Distinctive Ring service must be installed on your telephone line by the telephone company. To set up Distinctive Ring Pattern Detection, you will need access to another telephone or someone available to dial your fax number from outside (a cell phone will do!).

To set up the DRPD mode:

1 Press Menu until “Fax Setup” appears on the top line of the display.
2 Press the scroll button ( or ) until you see “Receive Mode” on the bottom line and press Enter.
3 Press the scroll button ( or ) until you see “DRPD Mode” on the bottom line and press Enter.
4 When “Set” displays on the bottom line, press Enter.
“Waiting Ring” appears on the display.
5 Call your fax number from another telephone. It is not necessary to place the call from a fax machine.
6 When your machine begins to ring, do not answer the call.
The machine requires several rings to learn the pattern.
When the machine completes learning, the LCD displays “End DRPD Setup”.
If the DRPD setup fails, “DRPD Ring Error” appears. Press Enter when “DRPD Mode” displays and retry from step 3.
7 To return to Standby mode, press Stop/Clear.
When the DRPD feature is set up, the DRPD option is available in the Receive Mode menu.

To receive faxes in the DRPD mode,
you need to set the menu to DRPD;

• DRPD must be set up again if you re-assign your fax number, or connect the machine to another telephone line.

• After DRPD has been set up, call your fax number again to verify that the machine answers with a fax tone. Then have
a call placed to a different number assigned to that same line to be sure the call is forwarded to the extension telephone or answering machine plugged into the EXT. jack.

• In Tel mode, you can receive a fax by picking up the handset of the extension phone and then pressing the remote receive code Alternatively, you can press On Hook
(you can hear a fax tone from the remote machine) and then press Start on the control panel of your machine.
• In the Fax mode, the machine answers an
incoming call and immediately goes into fax
reception mode.
• In Ans/Fax mode, the answering machine answers an incoming call, and the caller can leave a message on the answering machine. If the fax machine senses a fax tone on the line, the call automatically switches to Fax mode.
• In DRPD mode, you can receive a call using the Distinctive Ring Pattern Detection (DRPD) feature. This option is available only when you set up the DRPD Mode.

The full user manual for your machine is located here

Hope that is of help to you :)

Nov 09, 2009 | Samsung SCX 4521F All-In-One Laser Printer

1 Answer

Hp offfice jet 6500 can send fax cannnot receive them

Do u have separate phone line for fax and phone ?
the phone cable which is attached to the printer , it should be two prong cable..

Do you have answering machine attached to the all in one..
if yes then try changing the rings to ans of the printer.. it should be 2 more than the ans machine..
and in fax settings on the printer.. you will find an option in advance fax settings of ECM ( error correction mode) turn it off..
then try to send or recieve fax

Oct 20, 2009 | HP Officejet 6500 Wireless All-in-One...

1 Answer

Do you need an extra phone line for a fax on your printer

it depends on what type of printer you have...i actually have an HP officejet j3500 series, it a fax, printer,scanner and copier in one.. when im using it for sending fax messages, i just dial the number where im sending it and it automatically faxes (phone keypad and handset is included)... and i use it as my printer too so its already connected to my easy to use...

but but but... i actually connected a separate phone line (our original phone from our provider) to the hp j3500 series cuz sometimes i need to speak first to thr person im sending fax before i send the message... i think that is for manual sending of fax...

so if you want to send manually (speaking first to the person before sending) a separate phone line is required (connected to ur fax)

but if u want autofax, then i dont think its necessary...

there u go...

visit this website to learn more.. hope this is useful

Sep 10, 2009 | Lexmark X2470 All-In-One InkJet Printer

2 Answers

Do I have to have a separate line for the fax on a epson stylus cx5800f, or can I use the same phone line that my phone is on.???


You can use the same phone line as your voice line. The only thing will be if the fax is in auto answer mode then it will answer the phone when anyone calls you. If you want to go this way the best setup would be to configure the fax machine to not answer (manual mode). Now the machine can send faxes anytime you are not on the phone and if you get a fax call when you answer and hear the fax tones just push the receive button on the machine and it will answer the fax.

I hope this helps, if so please rate my solution.

Corporate Computer

Jul 02, 2009 | Printers & Copiers

3 Answers

Fax does not connect on distinctive ring

It's either your phone, or it's your fax machine that does not support fax through phone.

Jan 30, 2009 | HP Officejet 5610 All-In-One InkJet...

2 Answers

Epson ACULASER CX11NF incoming fax problem

Try this:

Unplug line from back of printer

Set the Incoming mode to autoswitching
set DRPD to Off so that it will recognize all incoming calls

** if possible call your telephone company and set a distinctive ring pattern for phone calls

replug cable on line port at the back of printer

then ask someone to send you a fax...

Feb 05, 2008 | Epson ACULASER CX11NF All-In-One Printer

1 Answer

Vonage Again

Just use a splitter and connect the phone line direclty to officejet 7310 All-in-One line 1 port.
Then make below changes :
Press Setup on the All-in-One. Navigatet to Advanced Fax setup - Fax speed. Set the Fax speed to Slow. Also set the ECM (Error Correction Mode) to Off.


Dec 22, 2007 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Lexmark x73

Yes you need to connect to computer to receive and send fax........ Telephone as to connected to dial up modem of the computer if you dont have dial up modem then the faxing wont work.........

About Distinctive Ring Pattern Detection (DRPD)
"Distinctive Ring" is a service provided by some telephone service providers. Two phone numbers are assigned to one phone line so that you will hear different ring patterns for incoming phone calls than for incoming faxes. If you subscribe to this service, follow the instructions below to program your All-In-One to use it.
On the X125:
Press Setup once, then press Menu nine (9) times until DRPD appears on the display.
On the X63:
  1. Press Setup once, then press Menu eight (8) times until DRPD appears on the display.
  2. Press Options until you see Learn, and then press Start/Yes.
  3. Dial the phone number that you want to use as a fax number. (Do this from a different phone line, not from the line the fax will be installed on.)
  4. Press Setup.
  5. Press Menu until you see Fax Receive Mode on the display.
  6. Press Options until you see DRPD, and then press Start/Yes. The All-In-One detects the ring pattern and answers all incoming faxes on the second ring.

Sep 20, 2007 | Lexmark X73 All-In-One InkJet Printer

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