If an SD memory card is installed, remove the card.
Remove power from the camera as described below:
If you are using only batteries for power, open the battery/memory card door and remove both batteries.
If you are using only the HP AC power adapter, disconnect it from the camera.
If you are using both batteries and the HP AC power adapter, remove both batteries and the power adapter.
Wait for 15 seconds. Then reinsert the batteries and close the battery/memory card door or reconnect the HP AC power adapter to the camera. If you are using both batteries and AC power, try each method separately.
Turn the camera on and off. If the issues is not resolved do the following
Connect the camera to the optional AC power supply
Connect the camera to the optional AC power supply. Ensure that the AC power supply is connected to a working power outlet.
Try turning the camera on.
If the issue is resolved , you do not need to continue with the rest of the instructions in this document.
If the is not resolved ,then repeat setps 1 to 4 abiove but remove the batteries and keep the AC power adapter connected.
When I turn the camera on everything is normal except I have a black display. The display works when...
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When I turn the camera on everything is normal except I have a black display. The display works when I view pictures already taken.
Went to use and took 1 shot then the batteries died. Changed then gave me error "batteries...
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Went to use and took 1 shot then the batteries died. Changed then gave me error "batteries depleted"...put new in again and same thing. What does this mean?
the lens will not retract and the camera will shut off when trying to take a picture. the screen...
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the lens will not retract and the camera will shut off when trying to take a picture. the screen shows lens error 12.